Marc Serrano Pérez Email & Phone Number

Barcelona, Cataluña, España

Barcelona, Cataluña, España

Barcelona, Cataluña, España

Barcelona, Cataluña / Catalunya, España

- Invoicing management and accounting through the ERP program, management from the beginning (including the invoice in system and coding it, coordinating and supervising the information), until the final approval in the system by the heads of department.- Management of the AP accounting procedures for the different international companies and subsidiaries of the group. Direct contact with suppliers.- Reconciliation of accounting accounts (purchases, sales, banks...).- Management, review and accounting of employees' monthly expense reports.- Management and supervision of the SII registry (Suministro Inmediato de Información) of the AEAT and resolution of associated incidents.- Calculation and preparation of accruals.- Management of daily operations related to banks (statements, cards, charges, payment orders, transfers...).

Barcelona, Cataluña / Catalunya, España

- KYC reviews of individuals and companies.- Cash and banking tasks (cards, transfers, receipts, checks...).- Marketing of banking products and services.- Customer acquisition.- Customer service and resolution of operational incidents.

Sagrada Família, Barcelona

- Organization and supervision of work teams (between 5-15 people).- Training and coordination of the customer service team.- Management of the stock of uniformity of the entire workforce (between 150-200 workers).- Organization, supervision and monitoring of work teams in special events.- Administrative tasks.- Staff evaluation.- Creation and implementation of new operations and strategies to improve the service.- Drafting daily service reports.- Resolution of large-scale incidents.

Sagrada Família, Barcelona

- Visitor service.- Troubleshooting.- Ticket sales through the Clorian sales platform.- Group reservation management.- Access control (individuals and groups).- Telephone assistance.- Contact with guides and travel agencies.- Member of the visitor service point (lost object management, wheelchair loans, supervision of guided tours, resolution of questions ...).

Barcelona, Cataluña / Catalunya, España

- Management and accountability of invoices through SAP program (VIM – in the system flowchart).- Accounting and supervision of cost control tables in Excel in order to reduce and improve the management of different expenses.- Management and accountability of monthly expense reports of Sales Reps from Spain and Portugal.- Management of the bank extracts received in order to identify the commissions for cash withdrawals directly allocated to each employee.- Creation, verification and entering of monthly expense reports of General Directors (Regional and EMEA). - Ad-hoc tasks of administrative and financial support in accordance with the necessities of the department, vendors, clients and internal and external audits.- Support and management in the presentation of the SII (Suministro Inmediato de Información).

Master'S Degree In Professional Legal Practice (Acceso A La Abogacía)

Double Bachelor'S Degree In Law And Business Management And Administration (Law And Bba)

- My Final Degree Project "The unjustified differences in the treatment of the hearing of minors in civil and criminal proceedings" was.

Erasmus Exchange (United Kindom), Law And Bba (Full Year-10 Months)

Marketing Foundations (1st class - Honours) Corporate Finance (1st class - Honours) Company Law (2nd class - 2:1) Employment Law (2nd.

Baccalaureate

GPA: [9.36], graduated with honours. University access grade (PAU): [12.496]