Marc Spence Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Senior group travel executive within an international travel management company focussed on p Providing the highest standard of quality and care to high-profile law firms. Main responsibilities included but not limited to:- Senior group travel planner for all travel related bookings.- Organised large group bookings for various clients, including managing complex travel itineraries worldwide.- Delivered excellent customer service to maintain and enhance our existing client base.- Developed effective stakeholder and partner relationships to understand client needs, researching options and providing best value recommendations to deliver within client budgets.

London, England, United Kingdom

Senior group travel planner within a global award winning travel management company offering business travel planning for all types of organisations.Main responsibilities, but not limited to:- Lead responsibility for the travel arrangements for a 600 strong AGM event in the Ukraine- Led the corporate group travel arrangements to Beijing for the London Olympics Committee in 2012. Senior group travel planner for all travel related bookings. - Organised large group bookings for various clients, including managing complex travel itineraries worldwide.- Delivered excellent customer service to maintain and enhance our existing client base. - Developed effective stakeholder and partner relationships to understand client needs, researching options and providing best value recommendations to deliver within client budgets.

London, England, United Kingdom

Senior Business Travel Consultant within a global award winning travel management company offering business travel planning for all types of organisations.Based in Department for International Development (DFID) – and European Bank for Reconstruction and Development (EBRD), main responsibilities but not limited to:- Efficiently handle incoming requests for air, hotel and visas via multiple channels (phone, email or face to face)- Manage amendments, cancellations, schedule changes and disruptions.- Knowledgeable of clients budget and offering the best deals possible and ensuring compliance with client travel policy.- Solving problems on the spot using various tools with excellent communication skills.