Marc Steele Email & Phone Number

Fond Du Lac, WI, US

Milwaukee, WI, US

Software development business/quality analyst. Develop & refine new software functionality requirements, workflows, & procedures based on Client requirements. New software functional requirement development, testing, and defect resolution responsibilities. Assess how existing functionality can be leveraged to meet client needs reducing time and costs..

South Bend, Indiana, US

Develop Test plans and timeline for replacement of Field Sales & Marketing application. Update requirements, assess workflow changes and training needs. Responsible for resource allocation.

2011- - American Family Insurance-NHQ Madison, WI.Sales & Marketing application replacement. Lead requirements to test plan development efforts. Coordinate testing with multiple vendors to deliver sales & marketing materials to drive sales, increase retention, and reduce costs.UnitedHealth Care 2010-2011Business Analyst-ContractorProvided IT Systems.

Menlo Park, CA, US

UnitedHealth Care 2010-2011Business Analyst-ContractorProvided IT Systems Knowledge Base (Help Desk) application replacement project support, analysis, and documentation using DMAIC(Six Sigma) methodology. Responsibilities:* Analyze and support existing application functionality of UHC’s Technical Support system. Assess existing requirements with new.

2010Support Staff II. Provide advocacy, support, and direction to Shelter clients. Update records and files. Provide recommendations for process improvements. Excellent interpersonal skills and communication required to be effective. Humana/HumanaOne

After 32 years in the Health Insurance business and my last workplace experience... I am currently exploring new career paths, going back to school, taking up volunteering opportunties here in NE Wisconsin. I would consider going back into the business world as a business analyst but it would have to be a very, very good fit. I have a lot to offer whatever.

Louisville, Kentucky, US

Business Analyst.* Using AGILE SDLC methodology, coordinated requirement gathering for improvements and updates for product quoting and online enrollment with IT and business stakeholders. * Reduced backlog of pending Sales, Underwriting, and Call Center system improvements.* Responsible for the research and writing of multiple business system requirements.

US

Marc W Steele*United Healthcare acquired AMS in 2005SummaryHealth Benefit Business Analyst with extensive project experience in designing, developing, and supporting business systems for products and processes critical to profitable growth. Strong analytical, problem solving, project management, organizational, and communication skills that facilitate.

2008 Accountable for multiple insurance systems and enhancements, with ongoing analysis, support, training, testing, and maintenance. Thoroughness and attention to detail of gathering requirements, unit and regression testing documentation was critical for success. Business lead for UnitedOne's Product Quoting Software releases.* Ability to communicate.

US

Led Operational Project team responsible for the ongoing analysis and development, usability, maintenance, support, and training of quoting and underwriting enrollment systems to support operational, sales, and service teams to meet Company's growth and profitability requirements. Critical analytical, organizational, communication, and teamwork skills were.

US

Led cross functional team responsible for the ongoing development, maintenance, support, and training of corporate sales systems. * Corporate Systems Rewrite Project Business team lead. Gathered business requirements used for Vendor selection, design, development, testing and implementation of new CRM system. Mapped existing system workflow and changes to.

* Responsible for Regional Health Insurance PPO, POS, and Indemnity plan designs and pricing. Product designs were compatible with Medicare coordination and administration.* Coordinated new Life and Health Insurance plan rating and implementation with operational areas to ensure continuity and consistency in the policy administration, claims payments to.

Trained Sales Managers, Brokers, and Sales Support staff on Quoting, Enrollment and New Business Application requirements, and procedures. Liaison for field sales system enhancement requests to IT.* Trained and evaluated new business underwriters.* Worked with prospective clients and brokers to provide affordable health insurance coverage solutions.

Coordinated system project to enhance customer's health insurance policy renewal process.

Biology, Biology, Psychology, Chemistry

Bs, Biology