Assistant Store Manager (May 2018 – August 2018)o Process pay roll and adjust time stamps to accurately account for labor usageo Create a schedule three weeks in advance that accommodated partner’s needs and availabilityo Learn and use proprietary software to measure metrics within the businesso Assess profits and loss reports to manage and optimize controllable contributions o Forecast food usage and fine-tuned such as to minimize wasteo Attend district meetings to learn and teach new business standards to the teamo Promptly communicate through email clients to schedule meetings and address work orderso Place the full store inventory order once a week Shift Supervisor (August 2017 – May 2018)o Create plays in order to run a successful and productive shifto Develop partners through encouragement and coaching to enhance their skill seto Inspire a coffee culture through the North Star Valueso Account for inventory and food waste including placings orders when necessary o Proper cash handling through finalizing deposits and ensuring safe courier hand offo Accounting for inventory variance through reviewing projected sales o Arranging store transfers to balance stock for customer satisfaction o Advancing and sharing my coffee knowledge through becoming a Coffee Mastero Sharing my knowledge with our customer base through Scheduled Coffee Seminars Barista (December 2015 – August 2017)o Creating a positive customer experience through Starbucks Core Valueso Developing the skills to complete any beverage to recipe standardso Elevating fellow partners through my experience as a Barista Trainer o Created coffee tasting events with regular customers and partners o Ensured store was in compliance with Eco-Sure Standards (QASA reviews) o Maintain store equipment

Kitchen Manager (November 2014 – November 2015)o Order the truck, including taking a detailed inventory directly beforehand.o Assess and fix any broken equipment.o Diagnose issues with our numbers and set forth a plan to resolve them.o Train back of house staff as well as managers in training.o Positively help unsatisfied customers whether it be by refund or otherwise.o Accompany the health inspector during visits to take notes and improve the store. Crew Member (July 2013 – November 2014)o Prepare great tasting and presentable food.o Create a unique and extraordinary environment for customers.o Exhibit knife skills as well as food safety knowledge and procedures.o Handle cash accurately throughout my shift especially during our peak hours.o Properly cleanse and maintain the longevity of equipment.