Marc Vandaele

Marc Vandaele Email and Phone Number

Program Manager - Managed Services at Steria
Marc Vandaele's Location
Bruges Metropolitan Area, Belgium
Marc Vandaele's Contact Details

Marc Vandaele personal email

n/a
About Marc Vandaele

Project and program management, Internal organisation, Operations Manager, MIS & General Services Management, Business process Management, Supplier and Purchasing Management, Sales Management,Specialties: ITIL and Prince2 Certification

Marc Vandaele's Current Company Details

Program Manager - Managed Services at Steria
Marc Vandaele Work Experience Details
  • Steria
    Program Manager - Managed Services
    Steria Jan 2004 - Mar 2012
    Bid and Project manager for outsourcing deals mainly for Financial and Industrial customers. Oriented to the presales process and the transition management in the outsourcing deal.Project manager for the complete relocation of Steria Belgium. This project included Building, Infrastructure, Phone and data connections. Project manager for the PSF (Professionnels du Secteur Financier) certification process of Steria Luxemburg.
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  • Steria
    Operations Manager
    Steria Jul 2002 - Dec 2003
    Overall risk management of all Steria operations in IT-projects. Streamlining internal processes and methodologies. Follow-up of the implementation of Oracle Financials application. Complete redesign of the internal communication platforms (voice - PABX - GSM - Data). Cost cutting program after merge of Integris with Steria and renegociation of important supplier contracts.
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  • Integris
    Carve Out Manager
    Integris Jul 2000 - Jun 2002
    Manager of the operations department.Dataroom management for the split of Integris from the Bull organisation. Carve out of all legal elements (customer and supplier contracts) . Follow up of the International Due Diligence process in the takeover. Review of all the MIS processes and environment.
  • Bull Information Systems
    Benelux Business Process & Quality Manager
    Bull Information Systems Jul 1999 - Jun 2001
    Team manager for the Benelux cluster of the BPQM-TeamSetup of tools for Sales Management based on the Solution Selling Methodology. International coach of the Sales Managers and Sales people for using the CRM package of Bull. Definition and implementation of local processes . ISO 9000 certification for the Benelux organisation.
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  • Bull Information Systems
    Services Sales Director
    Bull Information Systems Jan 1995 - Jun 1999
    Team manager of 5 sales people in the Customer Services organisation.Creation of a specialised Sales team on IT services.Marketing of services in IT. Services definition, target setting and monthly follow up of the Sales results. Implementation of the ServiceDesk concept. Negotiations at highest level at customer sites.. Definition and follow up of the Services Account plans for large customers.
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  • Bull Information Systems
    Key Account Manager
    Bull Information Systems Jan 1990 - Dec 1994
    Key account manager for Dutch speaking part of Belgium.Sales of hardware and projects in industrial large companies. Most of the customers were international market leaders with distributed locations. Sales of MRP2 , T&A, CADCAM and TDM applications
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  • Bull Information Systems
    Marketing Manager Unix
    Bull Information Systems Jan 1989 - Dec 1989
    Positioning the Newly announced Unix world versus the legacy systems. New industrial applications became available and the switch from hardware to applications was a reality. Preparation of Sales tools for non-specialised sales people. Reduction of time to market.
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  • Bull Information Systems
    Account Manager Industry - Sales Executive
    Bull Information Systems Jan 1982 - Dec 1988
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  • Bull Information Systems
    Project Leader - Software Specialist
    Bull Information Systems Nov 1976 - Dec 1981
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Marc Vandaele Skills

Itil Contract Negotiation Outsourcing It Service Management Transition Management Pre Sales Program Management Customer Relations Customer Service Business Process Solution Selling It Management

Marc Vandaele Education Details

Frequently Asked Questions about Marc Vandaele

What is Marc Vandaele's role at the current company?

Marc Vandaele's current role is Program Manager - Managed Services at Steria.

What is Marc Vandaele's email address?

Marc Vandaele's email address is va****@****enet.be

What schools did Marc Vandaele attend?

Marc Vandaele attended Hec Paris, Vlerick Business School, Ghent University.

What are some of Marc Vandaele's interests?

Marc Vandaele has interest in Photography.

What skills is Marc Vandaele known for?

Marc Vandaele has skills like Itil, Contract Negotiation, Outsourcing, It Service Management, Transition Management, Pre Sales, Program Management, Customer Relations, Customer Service, Business Process, Solution Selling, It Management.

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