• Currently consulting on confidential transformation project• Consulted with a top 5 U.S. based bank to implement Target Operating Model (TOM) for Customer Remediation COE, Workforce Planning, and Business Management Office• Consulted on creation/build-out of U.S. corporate office for foreign based AI/Cyber startup – including business and marketing strategy• Led global communications company to improve customer service and reduce related expenses• Developed and implemented short and long term (1-5 year) budgets and financial plans• Advised software company and delivered strategy for rollout of products to providers and payers

Reporting to the CIO, served as the COO/CFO for the IT department, and partnered with operational lines of business and shared services including HR, Marketing, Finance, Procurement, and Facilities• Operational over-seer, finance manager, and administrator for department of over 450 people• Led C-Level Re-Engineering Committee, creating a disciplined Program Management Process • Re-engineered and managed procurement-to-pay process, creating disciplined A/P oversight• Coordinated Business Outsource delivering a $90M annual reduction in Corporate Admin costs• Negotiated Enterprise Level Agreements resulting in 9% reduction in cost of vendor services• Created and managed financial governance and SLAs for BPO and IT Outsource • Created multi-year strategy and budget plans reducing EmblemHealth’s IT overhead by 13%• Implemented Capacity Management framework, scaling business demand to IT budgets

Global Chief of Staff responsible for managing all Communication, Resourcing, Compliance, PMO, Real Estate and Financial Management for a fast growing Internal Consulting group• Created Headcount and Capacity Management Process• Served as TPS Change Adoption Leader for roll out of new Portfolio Management tool ensuring compliant process implemented into the tool• Facilitated creation and implementation of new O&T internal billing process for Barclays• Delivered monthly financial planning and review against plan• Managed end-to-end process for rapid growth plan• Coordinated and managed overall TPS project portfolio including weekly status reporting and project financial management• Redesigned Regulatory Risk and Control Reporting delivering a single source of truth on remediation of regulatory statute compliance• Modernized Global Business Continuity Management and implemented global BCM plan

Global COO/CFO for Operations Technology CIO, managing a global team with responsibility and oversight into all Compliance, HR, Real Estate, and Financial aspects of the department• Improved financial management of global budget process, producing monthly variances within 1% of plan ($250MM annual budget)• Successfully managed planning and execution of Right Placement strategy resulting in a 40/20/40 resource distribution by cost of location in a department of 1800+ resources• Led Financial Control group on Business Chargeback process, creating transparency into Total Cost of Ownership• Coordinated Business Critical Milestone Reporting for Investment Governance and Monthly Operations Report• Prepared and delivered C- Level communications and presentations• Analyzed business investment spend data to ensure proper investment alignment and ROI• Directed Back Office Operations Business in budget planning and management for project budgets totaling over $200MM • Managed PMO office to ensure project delivery, and Financial/Change Management processes were compliant with Regulatory Statutes• Collaborated with Risk and Control group on policy, oversight, and implementation• Prepared senior management reports for Ops Tech CIO as well as Global Head of Operations and Technology. Negotiated with stakeholders for cross-divisional programs

Full Responsibilities Available on RequestManaged day to day operations.Wrote and published daily, weekly, and monthly articles and newsletters.