Marçal Roca Castany Email & Phone Number

Barcelona, Ct, Es

Barcelona, Cataluña, España

The goal of the Middle Office Specialist is to ensure the best-execution of daily trading operations and manage the coordination of the different departments involved in the trade lifecycle. This in part consists in: · Contacting the clients to close trades. · Follow up on payments and assist clients in product related doubts · Identifying improvements proactively · Working with the project managers to define the specifications and follow up on implementation.

Barcelona, Cataluña / Catalunya, España

Analysis of financial credit granting for companies.- Study of car and consumer financing applications up to 100,000€.- Analysis of possible bottlenecks within the pipeline.- Training of people for the outsourcing of tasks not related to the admission of risk.

Barcelona Area, Spain

Operations Administrative in the business focused department.Administrative management of financing requests in Microsoft Dynamics CRM:- Processing, preparation and filtering of operations for further analysis.- Telephone assistance, resolution of doubts and communication of decisions to the commercial department and final points of sale.

Barcelona Area, Spain

Consultant in the Volkswagen account: After Sales. The main job functions were those related to project management and customer service in a digital and CRM agency:- Support during the planning of the 2017 campaigns.- Collaboration in sending communications to the final client.- Supervision and control of customer databases which are targeted on each communication.- Analysis of the results of the CRM campaigns.- Participation in the preparation of monthly reports.- Participation in the preparation of the CRM Campaign briefings.- Management of queries, requests and incidents that come from the dealer's network.- Participation in new projects requested by client.

Vic, Barcelona

Summer job (from July to August) in a company dedicated to the distribution of paint, decorative items, fine arts and complementary products.My first experience in the working world. I started in 2009 and I repeated every year until 2015. Once you performed physical labor for eight hours a day, you learn to respect more the need for perseverance and effort that really requires a real job, compared with studies. Really grateful for the opportunity to work and the experience gained over the years.

Máster Universitario En Marketing, Marketing

Ccee I Management

Erasmus+

Primaria, Secundaria, Bachillerato