An experienced professional leader in health care and consulting. Proficient in business improvement programs for operations as well as improvements leveraging technology. Passionate about working with others, collaborating across functional areas and solving for opportunities by helping to find and implement solutions to improve business. Working with Optum and UHC, I have had the pleasure of working with some great people and multiple types of internal and external customers/partners. I have leveraged my ability to adapt and work with multiple levels of customers that has allowed me to:- Strategize and identify solutions for customers as a Director in the Payer and Provider Advisory teams- Partner with clients to help transform their business to improve strategic operational goals while integrating change management to improve change adoption- Design and implement an overall payment integrity strategy and helped companies grow and strengthen their payment integrity office. - Work within the the PMO/Strategic Programs team for one of the largest transformational payer system builds for UHC Employee & Individual division.- Partnered with operations leads to ensure operational and organizational readiness.- Lead a team focused on business process engineering and change readiness.- Work on comprehensive Payment Integrity for Payers in the health care industry to help improve payment accuracy and medical expense savings. Prior to working at Optum/UHC, I evolved my skills and career with various industries through technology consulting. I lead a consulting practice responsible for integration and automating Business Process Management and Content Management solutions and exceeded revenue targets every quarter for over two years as a Practice Director. I have successfully managed business finances and operations including planning, budgeting, personnel placement and development while assisting in sales, account management, contract negotiations, solution design and validation for multiple customers in various industries. My role also allowed me to work with Product Management in various product requirements, design and direction and go to market strategies. Specialties: Transformational engagements, Program and Project Management, Cross Functional team management and growth, Change Management, Consulting Services and Sales, Business Process Management, Solution Design, Process Design, Process Improvement, Payment Integrity, Financial and Operational Management, ERP and solution integrations
Listed skills include Business Intelligence, Program Management, Integration, Sdlc, and 43 others.