Marc-André Paquin

Marc-André Paquin Email and Phone Number

Game Marketing Manager I @ Prodigy Education
Toronto, ON, CA
Marc-André Paquin's Location
Toronto, Ontario, Canada, Canada
Marc-André Paquin's Contact Details

Marc-André Paquin work email

Marc-André Paquin personal email

n/a

Marc-André Paquin phone numbers

About Marc-André Paquin

I'm a social media and community management professional focused on creating data-driven programs and activations that drive business results.

Marc-André Paquin's Current Company Details
Prodigy Education

Prodigy Education

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Game Marketing Manager I
Toronto, ON, CA
Website:
prodigygame.com
Employees:
299
Marc-André Paquin Work Experience Details
  • Prodigy Education
    Game Marketing Manager I
    Prodigy Education
    Toronto, On, Ca
  • Uken Games
    Senior Game Community Manager
    Uken Games Oct 2020 - Present
    Toronto, Ontario, Canada
  • Uken Games
    Game Community Manager Ii
    Uken Games Mar 2020 - Oct 2020
    Toronto, Ontario, Canada
  • Gameloft
    Senior Game Community Manager
    Gameloft Oct 2019 - Mar 2020
    Toronto, Canada Area
  • Gameloft
    Game Community Manager
    Gameloft May 2017 - Oct 2019
    Toronto, Ontario, Canada
    • Gameloft One Marketing Awards: Recognized at a company-wide global marketing summit for generating record-breaking levels of engagement while working on Disney Magic Kingdoms.• Community Strategy: Implement community-focused strategies to ensure objectives and KPIs are met. • Ambassador Program: Developed and actively maintain a community ambassador program designed to support organic influencers and content creators while helping us increase visibility within micro-communities and improve local marketing activations.• Content Planning: Create monthly content plans to support our marketing and live operations campaigns. This includes sweepstakes, teaser campaigns, and Facebook Live events.• Consumer Insights Database: Coordinate recruitment campaigns for our Consumer Market Insights department which has helped increase our market research database by 67% in one week.• Crisis Communication: Manage crisis communications for Disney Magic Kingdoms in coordination with global departments, including legal and public relations, to maintain consistent and cohesive messaging.• Reporting: Create regular reports on community reactions, activities, and content highlights, including bug reports and community feedback and suggestions.
  • Fire - Your Marketers
    Digital Strategist
    Fire - Your Marketers Sep 2014 - Apr 2017
    Toronto, On.
    • Digital Marketing Strategy: Developed digital marketing strategies for small-to-medium sized businesses helping business owners achieve their marketing goals and drive qualified leads to their sales team.• Search Engine Optimization: Provided SEO recommendations that helped clients improve search rankings, and in many cases, move up to the first search engine results page, outranking many of their competitors and increasing website visits.• Marketing Objectives: Worked with clients to define marketing objectives and KPIs helping them better understand the impact of their marketing spend.
  • Shoppers Drug Mart
    Customer Service Specialist - Social Media
    Shoppers Drug Mart May 2012 - Sep 2014
    Toronto, On.
    • Social Media Moderation: Managed a team of customer care moderators at Shoppers Drug Mart to ensure that high quality standards are maintained. Improved processes to reduce the average response time from 2 days to 2 hours on most Customer Care inquiries.• Email Response Template Management: Created, reviewed, and revised customer response templates as needed to ensure consistent messaging within the customer care department.• Reporting: Created and distributed reports to internal stakeholders within Shoppers Drug Mart flagging trends to relevant departments – e.g. Marketing, Loss Prevention, Consumer Affairs, etc.
  • National Computer Professionals
    Bilingual Customer Service Representative - Contracted To Shoppers Drug Mart
    National Computer Professionals Dec 2011 - May 2012
    Toronto, On.
    • Managed customer inquiries and concerns by email and telephone. This required problem-solving skills and ability to work under high-pressure situation, especially when dealing with matters of personal injury and property damage. By exceeding performance targets, I was promoted to the role of customer service specialist within six months.
  • American Eagle Institute
    Teacher - English As A Second Language
    American Eagle Institute Jul 2010 - Jul 2011
    Taipei, Taiwan
    • Lesson Planning / Teaching: Organized lessons and activities following educational standards outlined in curriculum meeting strict deadlines in terms of content delivery, testing, and reporting. Developed extra-curricular activities and lesson plans to help struggling students achieve up to 25% increase in test scores compared to previous semesters.
  • Shoppers Drug Mart
    Bilingual Customer Service Representative
    Shoppers Drug Mart Apr 2007 - Jul 2008
    North York
  • Electronic Language Communications
    Audio-Visual Technician
    Electronic Language Communications Sep 2005 - Jul 2006
    • Managed audio and video equipment, and troubleshot technical issues promptly and effectively, for clients of Electronic Language Communications.

Marc-André Paquin Skills

Social Media Customer Service Editing Social Media Marketing Teaching Communication Microsoft Office Coaching Customer Experience Facebook Call Centers Writing Twitter French Brand Loyalty Google+ Linkedin Audio Engineering

Marc-André Paquin Education Details

Frequently Asked Questions about Marc-André Paquin

What company does Marc-André Paquin work for?

Marc-André Paquin works for Prodigy Education

What is Marc-André Paquin's role at the current company?

Marc-André Paquin's current role is Game Marketing Manager I.

What is Marc-André Paquin's email address?

Marc-André Paquin's email address is ma****@****eym.com

What is Marc-André Paquin's direct phone number?

Marc-André Paquin's direct phone number is +164726*****

What schools did Marc-André Paquin attend?

Marc-André Paquin attended The University Of British Columbia, George Brown College, Ryerson University, University Of Guelph, Oiart - Ontario Institute Of Audio Recording Technology.

What are some of Marc-André Paquin's interests?

Marc-André Paquin has interest in Civil Rights And Social Action, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is Marc-André Paquin known for?

Marc-André Paquin has skills like Social Media, Customer Service, Editing, Social Media Marketing, Teaching, Communication, Microsoft Office, Coaching, Customer Experience, Facebook, Call Centers, Writing.

Who are Marc-André Paquin's colleagues?

Marc-André Paquin's colleagues are Tomyo Maeshiro, Renisha Correa, Cpa, Prativa Sarkar, Nur Hadi, Frank Liu, Lindsay Mikula, Stepan Oskin.

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