With a Bachelor's degree in Product Design from Laval University, I have diverse experience in management, customer service, and sales. My background includes roles such as Assistant Manager at Bijouterie Lavigueur, where I supervised operations and managed customer relations, and Sales Representative at ebox, where I optimized customer experience and exceeded performance goals. I also worked as an IT Advisor at Coop Zone, where I provided specialized advice on computer products.My academic training in design has equipped me with strong project management and precision skills, further enhanced by experiences across various sectors. I am also proficient in design tools such as Fusion 360, Adobe Photoshop, Illustrator, and InDesign.