Marc Silver

Marc Silver Email and Phone Number

Retired UX/CX Professional | Avid Wildlife Photographer | Advisory Board Member | College Textbook Author | Mentor | Game Inventor | Musician @ Self Employed
satellite beach, florida, united states
Marc Silver's Location
Cherry Hill, New Jersey, United States, United States
Marc Silver's Contact Details

Marc Silver personal email

Marc Silver phone numbers

About Marc Silver

I recently retired to devote more time to wildlife photography, traveling and playing music. In my professional life, I was most recently responsible for the customer experience of products for International SOS, one of the world's best known medical and security assurance providers. Prior to that, I established and built the UX function for the world's leading educational research and assessment organization, including overseeing the usable design of registration and scoring platforms, websites, applications, apps and score reports. I have authored a successful college textbook on interface design, published by Cengage, that achieved wide adoption in the U.S., Australia and Europe. I have served on several corporate advisory boards and councils, most recently serving on the Rutgers University Professional Science Masters Program's Industrial Advisory Board, where I mentor students and advise the program's UX curriculum. I have also served on a mentoring panel for the University of Delaware's Horn Entrepreneurship program.In my spare time, I am an avid nature photographer, amateur naturalist, and inventor who has created several mobile games and partnered with companies that brought them to market. I also enjoy fitness, playing piano and steel tongue drum, and cooking. I have been married for 30 years to the same wonderful woman, and we have two amazing grown children.

Marc Silver's Current Company Details
Self Employed

Self Employed

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Retired UX/CX Professional | Avid Wildlife Photographer | Advisory Board Member | College Textbook Author | Mentor | Game Inventor | Musician
satellite beach, florida, united states
Employees:
209837
Marc Silver Work Experience Details
  • Self Employed
    Retired From Work, But Not From Life!
    Self Employed Nov 2021 - Present
  • Optimized Design
    Founder And Principal
    Optimized Design Mar 2019 - Present
    Cherry Hill, Nj
    Optimized Designs (www.optimdes.com) is a User Experience (UX) consulting firm offering services to organizations that want to establish or improve their UX practice; create usable digital products that achieve their business goals; and learn more about their audiences in order to serve them better.
  • Rutgers University
    Industrial Advisory Board Member To The Professional Science Master'S Program
    Rutgers University Apr 2011 - Present
    My role is to advise the User Experience Design concentration within Computer and Information Sciences.
  • International Sos
    Customer Experience, Digital Channels Manager
    International Sos Jun 2019 - Nov 2021
    Trevose, Pa
  • The Conference Board
    Founding Council Member, Customer Experience Ii Council
    The Conference Board Dec 2016 - Dec 2018
    New York, Ny
    Meet regularly with CX leaders of well-known companies to share ideas, issues and best practices. Interviewed members about establishing and running a CX practice, leading to my being asked to lead a panel discussion of CX experts at the 14th annual CX Conference in NYC.
  • The Conference Board
    Council Member, Digital Strategy Council
    The Conference Board 2014 - Nov 2016
    Met three times per year with leaders of other prominent companies to share digital strategy issues and ideas
  • Ets (Educational Testing Service)
    Executive Director, User Experience & Digital Strategy
    Ets (Educational Testing Service) 2003 - 2018
    Princeton, Nj
    • Led the design and oversaw implementation of dozens of successful responsive, accessible websites for the world's leading educational assessment organization.• Led the design of customer and key internal applications and apps.• Initiated successful strategies and tactics to measurably improve website usability.• Consulted frequently on especially complex or intricate interface design challenges.• Oversaw design of compelling, easy-to-digest test score reports for large-scale assessment clients, including California and Texas.• Led initiative to proactively identify vulnerabilities across digital operations, and provided leadership opportunities for staff to identify and prevent/mitigate.• Found ways to save costs, such as by replacing a commercial website feedback-gathering service with an effective home-grown solution, saving $100K per year. • Designed and oversaw construction of a state-of-the art usability/focus group lab.
  • Cengage
    College Textbook Author
    Cengage 2004 - 2005
    Author of "Exploring Interface Design: The Art of Creating Usable Multimedia and Website Interfaces." Published in July, 2004, by Delmar/Thomson Learning (Now Cengage Learning).This college-level textbook has been the required text for interface and web design courses at institutions such as Indiana University, Michigan State University, University of Tennessee, SUNY, and numerous community colleges, business schools, and art institutes in the U.S., Europe, and Australia.The book, which provides an engaging overview of all aspects of user interface design, also developed a following among practicing web design and software design professionals.
  • Self
    Independent Game Inventor
    Self 2001 - 2004
    • Conceived and created LinkLetters, a challenging word-morphing game, with UK-based Astraware Ltd. (www.astraware.com), the premier provider of games for the handheld markets. LinkLetters was included in a number of school districts’ lists of beneficial games.• Conceived and created RoundUp, a unique computerized puzzle game. The makers of the Rubik’s Cube branded the game as Rubik’s RoundUp and featured it for 10 years on the official website: www.rubiks.com. Astraware later developed and distributed RoundUp for worldwide distribution on mobile devices.
  • Dolphin, Inc. (A Small Design Agency Eventually Bought By The American Education Corp.)
    Vp And Creative Director
    Dolphin, Inc. (A Small Design Agency Eventually Bought By The American Education Corp.) 1993 - 2003
    • Designed award-winning interactive multimedia ancillary products and web applications for publishers such as McGraw-Hill, Pearson Education, Oxford University Press and Houghton-Mifflin.

Marc Silver Skills

Usability Expert Reviews Application Design Creative Services Management Instructional Design Game Inventing/design Textbook Authoring Public Speaking Multimedia Design Web Design 3d Visualization Usability Testing Product Innovation User Experience Mentoring Textbooks Usability Reviews Web Authoring Graphic Design Management Educational Technology User Interface Design Publishing Editing Proposal Writing Software Design E Learning Leadership Information Architecture Staff Development Information Design Social Media User Centered Design Multimedia Interaction Design Content Management Content Development User Experience Design Content Strategy Mobile Devices Human Computer Interaction Creative Direction Design Thinking

Marc Silver Education Details

Frequently Asked Questions about Marc Silver

What company does Marc Silver work for?

Marc Silver works for Self Employed

What is Marc Silver's role at the current company?

Marc Silver's current role is Retired UX/CX Professional | Avid Wildlife Photographer | Advisory Board Member | College Textbook Author | Mentor | Game Inventor | Musician.

What is Marc Silver's email address?

Marc Silver's email address is ma****@****sos.com

What is Marc Silver's direct phone number?

Marc Silver's direct phone number is +161029*****

What schools did Marc Silver attend?

Marc Silver attended Rutgers University, Rutgers University, Princeton Public Speaking.

What skills is Marc Silver known for?

Marc Silver has skills like Usability Expert Reviews, Application Design, Creative Services Management, Instructional Design, Game Inventing/design, Textbook Authoring, Public Speaking, Multimedia Design, Web Design, 3d Visualization, Usability Testing, Product Innovation.

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