Robert Marcavage, Mba Email & Phone Number

Hummelstown, Pa, Us

Harrisburg, Pa, Us

During this period, I have directed all technology and information security operations for this national healthcare consulting firm, where I’m responsible for project and process management, strategic planning, technology selection and implementation, procurement, solution design, continuous improvement, technology road mapping, and more. I negotiate contracts with vendors and service providers and also oversee risk and change management, business continuity, disaster recovery, incident response, infrastructure/infrastructure security, training, budgets, and cybersecurity.Selected Accomplishments:• Improved efficiency and facilitated growth by spearheading an enterprise-level digital transformation that included the automation of all service lines.• Saved millions of dollars per year for hospital clients by developing a claims revenue reimbursement product that enhanced efficiency and reduced processing time from weeks to days.• Achieved a dramatic improvement in efficiency for claims processing by creating a claims adjudication tracking system that automated processes and eliminated the need for multiple FTEs.• Contributed to business growth by implementing a new CRM for client and prospect management and tracking.• Created the company’s first technology roadmap and transformation strategy, which included moving the basic service platform to the cloud and implementing SaaS-based tools and security solutions.• Ensured compliance of the service platform with HIPAA and NIST standards.• Enabled the acquisition of top talent by establishing a virtual work environment.• Reduced costs by shifting portions of application development to consultant partners.• Currently managing the development of a new technology security service line to add sales and clients.

Raleigh, North Carolina, Us

Following the acquisition of Healthcare Providers Insurance Exchange by Curi, I was retained to direct the integration of the companies’ IT systems and processes while continuing to oversee IT operations and business intelligence.Selected Accomplishments:• Successfully migrated a very large book of business (client and financial data) to Curi.• Guided the integration of multiple offices and shifted all operations to an IaaS model.• Produced major cost savings by identifying unaddressed insurance policy liability.• Migrated Curi’s email platform to Microsoft 365 to reduce costs and improve reliability.• Evaluated Curi’s existing data warehouse platform and provided recommendations for improvements.• Researched, selected, and implemented a new corporate-wide VoIP solution.Serving 13,000 Physicians in 21 States. Medical Mutual Group is the 15th largest medical professional liability insurer in the nation with just under $150 million in revenues and an enterprise value approaching $1 billion.

Philadelphia, Pa, Us

I served as the Chief Information Officer for this startup subsidiary of Duane Morris, a property and casualty insurance company specializing in medical professional liability. While in this role, I managed all technology functions during an extended period of corporate growth. I hired and supervised several dozen direct and indirect reports and held responsibility for technology roadmap, technology acquisition, cloud-based systems, infrastructure, BI, core applications, audits, and more. I led the company to be an early SaaS and IaaS adopter and also developed the corporate data model and decision support system. In addition, I oversaw vendor relations.Selected Accomplishments:• Achieved major cost savings by outsourcing infrastructure support to an IaaS vendor, earning recognition in Novarica’s Best Practices Case Study Compendium.• Improved efficiency, quality, and reliability by implementing the original core insurance system.• Planned and led all technology aspects for multiple M&A integration efforts.• Key point of contact for security audits and participated in actuary, reinsurance, and state insurance audits.• Delivered critical cost savings by introducing desktop virtualization and implementing an IaaS model.• Directed the implementation of a new infrastructure following the company’s separation from Duane Morris.• Designed and implemented a reinsurance reporting system that streamlined the monthly reporting process.• Created and deployed a comprehensive security plan to protect all IT and business assets.• Update the disaster recovery plan with multi-layer backups and an off-site recovery center.• Enhanced productivity as an early adopter of a Bring Your Own Device (BYOD) strategy.

York, Pa, Us

I served as Director of New Technologies. While in this role, I led the introduction of new technologies company-wide and drove changes within the IT department. Managed a staff of 15+ including senior IT staff responsible for application development/system support. Was responsible for internet, intranet, data warehouse, core insurance systems, Java based insurance line of business system, company’s financial system, groupware products, and desktop productivity tools.Selected Accomplishments:• Championed the delivery of IT best practice and executed a strategy to align all IT development tools.• Developed and led company’s E-business strategy jointly with CIO and key business personnel, including managing E-business projects and the redesign of company websites.• Completed an overhaul of the data warehouse system to support a star-schema base.• Developed data marts to support Actuary, Underwriting, Accounting and Claims users.• Upgraded and enhanced corporate marketing support system to support a network of sales personnel.

Us

Mba, Business Administration/It

Bs, Computer Science

Certificate, Information Security Officer

Certificate, Data Analytics