Senior Implementation Manager
Current
Dec 2024 - Present
AeroLeads people directory · profile
Marcus Baker Email & Phone Number
Senior Implementation Manager
at
Utilimarc
1 work email found
@xirgotech.com
3 phones found area 612 and 952
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Implementation Manager
Location
Greater Minneapolis-St. Paul Area, United States, United States
Who is Marcus Baker? Overview
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Quick answer
Marcus Baker is listed as Senior Implementation Manager at Utilimarc, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a work email signal at xirgotech.com, phone signal with area code 612, 952, and a matched LinkedIn profile for Marcus Baker.
Marcus Baker previously worked as Technical Writer at Actalent and Assistant Manager at West Marine. Marcus Baker holds Bachelor Of Science - Bs, Technical Writing & Communication from University Of Minnesota.
Company email context
Email format at Utilimarc
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{first_initial}{last}@xirgotech.com
86% confidence
AeroLeads found 1 current-domain work email signal for Marcus Baker. Compare company email patterns before reaching out.
Profile bio
About Marcus Baker
Experienced technical support leader with a background in technical writing. Passionate about delivering exceptional customer experiences. Proficient in team leadership, technical writing, technical troubleshooting, and project management. Committed to continuous learning and staying updated with industry trends. Seeking collaborative opportunities in technical communication or technical support.
Listed skills include Troubleshooting, Hardware, Microsoft Office, Networking, and 31 others.
Current workplace
Marcus Baker's current company
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15 roles
Marcus Baker work experience
A career timeline built from the work history available for this profile.
Technical Writer
Revised medical device manufacturing instructions.Observed cleanroom manufacturing workflow and documented accordingly.Collaborated with machine operators and SMEs to produce clear, concise instructions.
Oct 2024 - Dec 2024
Assistant Manager
Apr 2024 - Oct 2024
Layoff/Position Eliminated
Career Break
Reduction in Force at Sensata
Sep 2023 - Apr 2024
Engineering Support Manager
Consistently met demanding KPIs for customer satisfaction and service level objectives.Tracked support trends via Jira Service Management to identify potential hardware and firmware issues.
Apr 2021 - Sep 2023
Engineering Supervisor
Unified the Technical Publications and Technical Support teams.Supervised teams of 2 technical writers and 3 technical support engineers.
Mar 2020 - Apr 2021
Senior Technical Writer
Recruited and mentored new technical writers.Streamlined writing process with MadCap Flare.Converted manuals created in Word to Flare documents.
Dec 2019 - Mar 2020
Technical Writer
Established the technical publications team.Evaluated and selected topic-based authoring software for future projects.Completed MadCap Flare training.
Oct 2018 - Dec 2019
Contract Technical Writer
Created style guide for Xirgo protocol documents and applied style guide to existing and new documentation.Designed workflow for creating new technical documentation.
Jul 2018 - Oct 2018
Contract Technical Writer
Created several hundred marketing cut sheets for HVAC equipment accessories.Collaborated with engineers and marketing staff to ensure delivery of accurate and consistent documents.
Jan 2018 - Jul 2018
Editor
Freelance Editor
Provided copy, proof, and substantive editing for Jim Hall's "Coaching Buttons".
Oct 2017 - Dec 2017
Technical Writer Intern
Created a service manual for Toro's BRC-28 brush cutter and Toro's General Testing Procedure manual.Performed line drawing manipulation with Adobe Illustrator.Formatted manuals with Adobe InDesign for print and web output.
May 2017 - Aug 2017
Academic Technology Assistant
Performed telephone and deskside technical support.Created documentation including wiring diagrams, quick-start guides, and detailed instructions.Wired classrooms for A/V connectivity.
May 2014 - May 2015
Aug 2013 - May 2014
Computer Technician
Deep involvement with multiple roll-out projects, including; workstation refresh deployments, firm-wide operating system upgrade, HP printer refresh, and Canon copier refresh with eCopy Scan stations.Managed print server upkeep for 20 regional offices.Main point of contact for printer, copier, and scanner troubleshooting.Provided Level 2 support on.
Jan 2004 - Aug 2013
5 education records
Marcus Baker education
Bachelor Of Science - Bs, Technical Writing & Communication
University Of Minnesota
Associate Of Science - As, Engineering Foundations
Normandale Community College
Associate Of Science - As, Computer Science
Normandale Community College
Associate Of Arts - Aa, Mathematics Emphasis
Normandale Community College
Aas, Radio And Television Broadcasting
Brown College
FAQ
Frequently asked questions about Marcus Baker
Quick answers generated from the profile data available on this page.
What company does Marcus Baker work for?
Marcus Baker works for Utilimarc.
What is Marcus Baker's role at Utilimarc?
Marcus Baker is listed as Senior Implementation Manager at Utilimarc.
What is Marcus Baker's email address?
AeroLeads has found 1 work email signal at @xirgotech.com for Marcus Baker at Utilimarc.
What is Marcus Baker's phone number?
AeroLeads has found 3 phone signal(s) with area code 612, 952 for Marcus Baker at Utilimarc.
Where is Marcus Baker based?
Marcus Baker is based in Greater Minneapolis-St. Paul Area, United States, United States while working with Utilimarc.
What companies has Marcus Baker worked for?
Marcus Baker has worked for Utilimarc, Actalent, West Marine, Career Break, and Sensata | Xirgo.
How can I contact Marcus Baker?
You can use AeroLeads to view verified contact signals for Marcus Baker at Utilimarc, including work email, phone, and LinkedIn data when available.
What schools did Marcus Baker attend?
Marcus Baker holds Bachelor Of Science - Bs, Technical Writing & Communication from University Of Minnesota.
What skills is Marcus Baker known for?
Marcus Baker is listed with skills including Troubleshooting, Hardware, Microsoft Office, Networking, Operating Systems, Help Desk Support, Windows Xp, and Technical Support.
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