Marc Dominic Baylon Mba Email & Phone Number

Dynamic management professional with extensive experience in strategic workforce management and operational planning across multi-channel environments. Proven track record in optimizing resource allocation, forecasting, scheduling, and operational reporting to drive efficiency and effectiveness.Analytical thinker with a robust background in business and operational data analysis, skilled in identifying opportunities and designing innovative processes and reporting solutions to enhance organizational performance.Expert problem solver and decisive leader with in-depth knowledge of HR policies and regulations within both public sector and corporate contexts. Recognized for exceptional analytical and reporting capabilities, consistently demonstrating a proactive, meticulous, and systematic approach that earns high praise from superiors, colleagues, business partners, and clients.Proficient in stakeholder negotiation and adept at managing sensitive tasks, delivering results on time and to satisfaction. Flexible and adaptable, I embrace change and thrive in fast-paced business environments, maintaining a positive, solution-oriented attitude.A collaborative team player who takes initiative to foster strong relationships with diverse stakeholders, enhancing overall organizational synergy.Strong communicator with proficiency in written, verbal, and interpersonal skills, experienced in managing internal and external communications effectively, including follow-through and follow-ups.Specialties: - workforce planning and management- capacity, resources and recruitment planning- data insights gathering, reporting and analysis- forecasting and scheduling- customer support and relationship management - projects and operations management- performance management- financial forecasting and budgeting

Listed skills include Performance Management, Call Centers, Bpo, Workforce Management, and 31 others.