Marc Blankenspoor Email & Phone Number

Arnhem, Gelderland, Netherlands

Arnhem, Gelderland Province, Netherlands

Amsterdam Area, Netherlands

• As a Business Consultant I have worked on several projects for several clients:
• Shell
• Nokia
• ASML
• Procter & Gamble
• KLM

Amsterdam Area, Netherlands

The Hague Area, Netherlands

• Key achievements:
• Played a key role in creating 70+ integrations that had to be rebuild due to Shell’s decision to replace their current service management tooling with ServiceNow.
• Created a generic functional design for the Incident Management interface, which was used to connect all suppliers to ServiceNow.
• Periodical alignment with the Shell Architect, to assure that the integrations are still compliant with the Shell standard.
• Introduced a generic standard for the Incident Management interface to which all current and future suppliers need to meet.Key skills:
• Executed the project based on the Agile Scrum principles

Netherlands

• Key achievements:
• Successfully integrated a new service supplier in ServiceNow and gradually phased out the current supplier.
• Ensure alignment between the different ITIL process streams.
• Advised Nokia on the best strategy to integrate the new service suppliers.
• Advised and supported the new service supplier to easily integrate to the existing ServiceNow solution.
• Coordinated the test activities of the new suppliers to guarantee a qualitatively strong integration in the existing service landscape.Key skills:

Veldhoven, Netherlands

• Key achievements:
• Created a business case to measure the viability and benefits of the project.
• Established a standard for the ABW project, so that it can uniformly rolled out globally.Key skills:
• Set up a project structure before a project starts.

Netherlands

• Key achievements:
• Created KPIs for the make-pack-ship process, measured based on speed, quality and productivity.
• Delivered a KPI baseline, allowing Procter & Gamble to measure its processes.Key skills:
• Learned to specify the assignment from a generic request, so that the customer's expectations were clear and could be met.

Netherlands

• Key achievements:
• Ensured that all parties involved delivered all data on time and correctly, which contributed to a successful ServiceNow implementation.
• Responsible for designing the master data management and data collection process.
• Managed, trained and developed new team members and key business users within the data management organization.
• Identified data sources that contain correct information and assure these assured that these sources were in scope for the data migration.Key skills:
• Owned the ITIL methodology and applied this knowledge in the project.

Europe

• Key achievements:
• Played a key role in a successful SAP implementation for Heinz in Germany, Spain, United Kingdom, Ireland and Poland.
• Excelled when given responsibility for all Logistics related SAP data deliverables including (but not limited to) material master data, packing instructions and subcontracting bills of material.
• Collaborated with colleagues at all levels in the business, project team and external consultancy firms (IBM and Deloitte) to understand business requirements and define suitable solutions within SAP.
• Managed, trained and developed new team members and key business users within the Logistics function.
• Consistently met challenging deadlines in a demanding environment by monitoring team progress against agreed plans and key performance indicators.Key skills:

Europe

• Key achievements:
• As part of a centralized Data team, coordinated material master data collection activities across all process teams within an international scale SAP implementation in Belgium and The Netherlands.
• Developed data integrity rules and data mapping between legacy systems and SAP to optimize the ETL process for all required data objects.
• Managed large volumes of data across multiple collection sheets while maintaining strict change control to ensure data correctness and completeness.
• Worked in SAP to create and change data to facilitate integrated and business acceptance testing during the project lifecycle.Key skills:
• Demonstrated the ability quickly integrate into a new team.

Elst, The Netherlands

• Key achievements:
• Worked with a team of troubleshooters to ensure a seamless transition from multiple legacy systems to SAP for the Logistics department.
• Performed group and face-to-face training sessions and created detailed training documents for over 30 new SAP users.
• Became established and trusted as the first point of contact on the shop floor for resolving process and technical issues.Key skills:
• Prioritized and micro-managed tasks based on business importance as they arose.

Arnhem, The Netherlands

• Key achievements:
• Accurately managed the ordering process to ensure that all purchasing agreements were realized and all administrative tasks completed.
• Responsible for the administration of contracts to ensure complete and reliable information.
• Created, in cooperation with the buyer, a good balance of costs and quantities resulting in optimized stock levels.Key skills:
• Demonstrated the ability to efficiently and productively process information and documentation.

Arnhem, The Netherlands

• Key achievements:
• Executed solutions and provided aftercare to a portfolio of assigned clients.
• Took responsibility for administrative and logistical work to support sales and planning.Key skills:
• Exhibited ability to self-motivate and work independently.
• Delivered responsibilities within agreed procedures and frameworks.

Business Administration

Logistics & Economics

Education record