Marc Bombenon Email & Phone Number

Calgary, Ab, Ca

Denver, Colorado, Us

We are US based BPO and Contact Center. We have offices in the US, Canada and opening in Europe soon, making us a truly Global BPO company. We offer unique and customized services for each client individually and partner with small, midsize and Fortune 500 companies. We are specialists in the tech and renewable energy sector, but cover all types of businesses with tailored solutions. Outsourcing is the solution for most businesses, and we provided 24/7/365 services for a fraction of the cost of self managed company services. We also offer advanced technology to streamline efficiencies and cost, plus we are expanding our omnichannel services. This allows our customers clients to reach out at anytime via phone, email, web chat, and multiple social media platforms. Managing all your communications wavelengths is what makes us a unique and capable partner. We are a B Corp and very proud of it, as well as being fully PCI Certified to ensure the highest standards of data security.

Calgary, Alberta, Ca

Multi Award Winning Call Centre, Contact Centre and BPO. Always open and handling calls and contacts through an Omni Channel platform to serve companies across the UK, the US and Canada. Exceptional 24/7 service at extremely affordable rates allows our clients to be exceptionally competitive and capture greater market share, and maintain it with our contact handling abilities for them.

Calgary, Alberta, Ca

Calgary, Alberta, Ca

Outsourced communications solutions (BPO). PDL Contact Centres serves clients in Canada and the US, focusing primarily on midsize to enterprise level clients. Providing both inbound and outbound contact via telephone and email, our services allow for huge savings and efficiencies to any company while increasing contact with existing and new clients 24/7/365. Our services include, but aren't limited to, sales order desks, tier one help desk, reservation lines, emergency response and working alone check in lines, after hours business coverage, service dispatch in any type of industry, client care centre, warranty processing and much more. Incredibly efficient, you only pay for the work performed to the minute. That means our productivity for our clients is virtually 100% and it is scalable immediately, whether one contact or many simultaneous ones. Our cost is typically 30-40 of the cost of one employee, but we offer round the clock coverage enhancing the service and client satisfaction. In this new age, business opportunity doesn't sleep.

I worked with the Regional Executive of WPO and YPO to continue the strategic plan for the Canada Region as well as the succession planning for the coming terms of service for each WPO position. Support and mentorship of the new Regional Executive team as well as the YPOI Management team.

Edmonton, Alberta, Ca

Worked with a terrific management team to greatly build the funding required for Cancer research, treatment and screening. I spent considerable time helping and encouraging management to reduce our percentage of G&A to maximize our dollars raised to go to the sources best suited to making a difference on how Cancer was managed and researched. The ACF became a leader and an example of excellent performance in fund raising and management and it was incredibly rewarding to be a part of such a great team.

B. Admin, Marketing, Psychology

Education record