Marcin Dziuba Email & Phone Number

Warsaw, Mazowieckie, Poland

• Establishing, maintaining and developing valuable relationships with strategic business partners
• Providing administrative and operational support for Key Account Manager
• Developing and maintaining accurate account records and reports
• Participating in tender proceedings, business negotiations, evaluating Request for Proposals (RFP), preparing business offers and software presentations for potential customers
• Sale of specialized news production and media asset management systems
• Sale of company's own services for content-rich organizations, mainly TV and radio stations, including: - implementation and integration of media workflow, news production systems - solutions unifying multimedia.

Warsaw, Masovian District, Poland

• Analysing streams of data to assess client’s product portfolio and make business decisions on their behalf.
• Providing advice, best practices and technical solutions for most valuable customers.
• Offering product benefits to most valuable (VIP) customers in formal and informal sales calls
• Negotiating and preparing contracts
• Devising promotional offers and discounts to peak customer interest
• Gathering customer feedback to improve our product

Warsaw, Masovian District, Poland

• Building and maintaining excellent relationships with a broad portfolio of clients from a range of industries
• Providing advice and best practices for existing clients of the company's web based application
• Assessing account performance, providing solutions and improvements to customers in order to increase customer satisfaction
• Interacting with Product Management, Engineering and Operations for product improvements
• Interacting with Sales, Support agents to both mentor and help to solve customers' issues
• Negotiating deals and packages, increasing retention within clients' portfolio

Warsaw, Masovian District, Poland

• performing customer service in line with the Enhanced Consumer Due Diligence Program
• documenting consumer activity related to high-risk transactions; handling OFAC sanctions-related alerts
• creating and analyzing consumer profiles in line with the latest #KYC regulations
• monitoring transaction frequency with focus on activity involving possible money laundering #AML

Frankfurt Am Main Area, Germany

• Performing sort, load, unload and handling in accordance with approved procedures
• Warehousing, package handling, distribution, processing incoming and outgoing shipment

Lublin, Lublin District, Poland

• Translating texts and documents | Polish-English, English-Polish in the field of intellectual property rights, industrial property rights and copyright
• Conducting English language tutoring (conversation, grammar, business English vocabulary)

Bachelor Of Arts (B.A.), Applied Linguistics, Good

Learned and practiced translation/interpretation techniques of documents and specialized texts from a wide variety of fields in language.

Foreign Exchange Student, Student Exchange Programme

One trimester long cultural student exchange. History of Germany English as a second language Math & Chemistry PE: Basketball

High School, Majors: English, German, Polish, High School Certificate/A-Levels Gpa: 4.0

Activities and Societies: Highschool Basketball Team