Marc Ceja Email & Phone Number

San Antonio, Texas, US

As Director of Sales I plan, develop, implement and evaluate our inside and outside sales team. I am lucky to lead a team of Business Development Specialists (BDS) and Sales Executives (SE) while collaborating closely with the Director of Operations.

Novi, MI, US

Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions. We are the industry’s leading innovator in temperature-controlled supply chain and logistics. Our expertise in end-to-end logistical solutions, unrivaled real estate network, and use of technology combine to promote food safety and increase supply.

St. Joseph, Mo., US

• Oversaw end-to-end planning and implementation of sales strategies across district worth $7.2M. Supervised and supported sales team, driving team towards industry expert status. Fostered relationships to ensure.
• Earned pole position ranking for sales and management excellence.
• Boosted company profits by 25% in 2020, generating excess revenue of $95K in 2019 and $643K in 2020.
• Facilitated implementation of Microsoft Dynamics CRM across five state regions.
• Led efforts to increase Account Manager success, resulting in 40% increase of managers reaching sales goals.
• Generated 25% extra gross profit and 3.5% increase in profit margins for Hillyard Inc within first year.

St. Louis, Missouri, US

• Supervised commercial portfolio accounts worth $40M, ensuring fiscal analysis, strategic planning, and accurate reporting to C-level executives. Collaborated with cross-functional accounting and development teams to.
• Delivered $2M in savings by resolving inefficiencies, reducing costs, and identifying improvements.
• Achieved #1 account manager ranking by achieving and maintaining perfect customer service scores.
• Obtained ‘Exceptional Achievement’ award for industry-leading improvements in customer service and profitability.
• Attained Top 5 ranking in individual ancillary sales for Team South Central for Fiscal Year 2018.

St. Louis, MO, US

• Monitored assigned territory, worth over $38M in assets, and performed market and SWOT analysis to identify trends and apply effective strategies and plans. Maintained corporate P&L and A/R accountability in compliance.
• Received eight promotions throughout company tenure, Management Trainee (2008 – 2009), Assistant Manager (2009 – 2010), Branch Manager (2010 – 2014), and current position (2014 – 2017).
• Improved sales by $30K monthly by raising worst-in-company ancillary sales from $58 per unit to $98.
• Rehabilitated nine lowest-performing stores in the U.S. into consistent leaders at state and national levels for multiple profit and performance metrics.
• Spearheaded employee retention initiatives, increasing rate by nearly 60%.
• Received ‘Exceptional Achievement’ award twice for profitability, customer service, and operations improvement, including doubling operating profits and raising service scores by 10%.

St. Louis, MO, US

• Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving operations.
• Review operational records and reports to project sales and determine profitability.
• Prepare budgets and approve budget expenditures.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

St. Louis, MO, US

• Train sales staff performance to ensure that goals are met.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
• Prepare sales and inventory reports for management and budget departments.

St. Louis, MO, US

• Compute charges for merchandise or services and receive payments.
• Explain rental fees, policies, and procedures to customers.
• Prepare rental forms, obtaining customer signature and other information, such as required licenses.