Marc Matthews

Marc Matthews Email and Phone Number

Solutions Engineering Leader | Networking & SAAS @ Audienti
silver spring, maryland, united states
Marc Matthews's Location
Dallas-Fort Worth Metroplex, United States
Marc Matthews's Contact Details

Marc Matthews personal email

n/a
About Marc Matthews

As the Director of Solutions Engineering at Kentik, I lead a team of talented and driven SEs who help customers optimize their network performance, visibility, and security using Kentik's cloud-native SAAS platform. I have over 25 years of experience in the telecommunications and networking industry, spanning pre-sales, post-sales, and technical marketing roles.My core competencies include building and scaling SE teams, delivering technical presentations and demos, managing complex RFx processes, and collaborating with product and engineering teams to provide customer feedback and insights. I also have a strong background in carrier Ethernet, TCP/IP, data analytics, NFV, SD-WAN, and AWS. I am passionate about learning new technologies and skills, and I hold AWS and Azure certifications and several LinkedIn courses on data science. My mission is to empower my team and my customers to achieve their goals and solve their challenges with innovative and reliable solutions.

Marc Matthews's Current Company Details
Audienti

Audienti

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Solutions Engineering Leader | Networking & SAAS
silver spring, maryland, united states
Website:
audienti.com
Employees:
4
Marc Matthews Work Experience Details
  • Audienti
    Director Of Solutions Engineering
    Audienti Jan 2024 - Present
  • Presales Collective
    Member
    Presales Collective Dec 2021 - Aug 2023
    https://www.linkedin.com/company/presalescollective/
  • Kentik
    Director Of Solutions Engineering
    Kentik Apr 2021 - Aug 2023
    -Recruited to help manage and grow the Americas SE team-Found (via LinkedIn Recruiter), hired and onboarded seven SEs, including five in my first 9 months-Lead a team that was 146% of quota for my first 9 months, including growing YoY ARR by 164%-Helped implement a Learning Management System (MindTickle) used for onboarding and continuous training-Managed a RFx system (RFPIO) which used existing "best" answers to automatically answer 70% of questions-Organized and executed two global "Tech Summit" trainings for all SEs/CSEs/PMs
  • Nokia
    Head Of Mso Solutions Consulting
    Nokia Mar 2020 - Apr 2021
    Dallas-Fort Worth Metroplex
  • Accedian
    Director Solutions Engineering
    Accedian Jul 2012 - Feb 2020
    Dallas/Fort Worth Area
    Acquired by Cisco - June 2023.Accedian is a leader in network performance analytics and end-user experience solutions.Lead a team of Solutions Engineers who support our sales efforts in North America. My ideal SE is passionate about understanding solution use-cases and helping customer derive the most value from our partnership.Responsible for hiring and other HR functions managing my direct reportsCoordinated bi-annual SE technical training on new products and industry topicsCreated a sales demo lab with a "Noah's Ark" approach of having two of every product put together in a logical, cohesive, stable solution to better assist our presentations and sales campaignsCreated RFP repository of best/latest answersManaged major RFP efforts: assign resources from team, created answers, review final responsesPerformed as a Coach AND Player when needed because of vacations or double-booked team membersHelped transition Accedian's revenue from primarily hardware to mostly software-based. Evangelized for movement to NFV and SDNRecipient of the 2014 President's Award for contributions to the sales organization and helping drive a 60% increase in sales in North America in the first two yearsPlayed the role of Senior Management for successful sales campaigns at AT&T, CenturyLink, Cox, Comcast, Rogers, Sprint, T-Mobile, Verizon, Windstream and Zayo.
  • Metaswitch Networks
    Director, Sales Engineering
    Metaswitch Networks Apr 2004 - Jul 2012
    Dallas/Fort Worth Area
    Acquired by Microsoft 2021.Metaswitch is a recognized leader in the development of ultra high performance, cloud native communications software. Metaswitch software solutions equip, accelerate and transform communications service and platform providers, worldwide.* Hired as the first Sales Engineer, helping create the team and define the role * Provided the technical sales support growing from 35 to 700 customers and from $15M to $160M in sales* Consistently recognized at sales meetings for quota achievement and overall contribution to sales campaigns* Created and delivered technical presentations, as well as spoke on behalf of Metaswitch at numerous industry trade shows and events* Primary reviewer for RFP responses and one of the “go-to” people for technical answers* Recommended ten friends and former co-workers for positions within the company* Reviewed Product Requirement Documents and Functional Specifications for enhancements and new products* Served as subject-matter-expert for the launch of Perimeta, Metaswitch’s latest product – an industry-changing Session Border Controller (SBC)Metaswitch Networks is one of the best companies I have worked for. The top management is, well, top-notch! They are fair, smart, driven and fun to work with. It has been an exciting journey helping telephone companies - big and small - roll out next generation switching, VoIP and other applications.
  • Sentito Networks
    Director Of Systems Engineering
    Sentito Networks Feb 2002 - Apr 2004
    Dallas/Fort Worth Area
    sentitO was a venture-capital backed startup helping communications service providers move from TDM to VoIP. sentitO pioneered the Broadband Loop Carrier combination of DSL and POTS services as well as Class 5 & 4 switching in a single platform.Worked within the sales organization leading the engineering efforts for pre and post sales supportManaged 5 SEs nationwide. Spoke about general technology topics at industry events on behalf of sentitO as well as conducted product introductions. Responsible for all of sentitO's deployments and trials of the New End Office (NEO) Services Switch.
  • Giantloop Network
    Director Of Field Marketing
    Giantloop Network Jul 1999 - Feb 2002
    Dallas/Fort Worth Area
    GiantLoop Network was a well-funded startup that helped enterprise customers acquire lit and unlit fiber service to drive the transformation of their internal networks.I covered the U.S. performing field marketing (sales support, developing marketing collateral, speaking at customers and industry events).
  • Lucent Technologies/Ascend
    Senior Systems Engineer
    Lucent Technologies/Ascend Jan 1999 - Aug 2000
    Dallas/Fort Worth Area
    Primary responsibility for the Southwestern Bell account, within the SBC customer team. Originally part of Ascend before the merger in 1999, then became part of Inter-Networking Systems (INS) division of Lucent. Specialized in SBC's deployment of Max TNTs/6000 and CBX500s/GX550s Frame Relay/ATM switches.Our biggest success was in selling $800 million in 1999 to SBC for "Project Lightspeed." We successfully competed against Newbridge (who was the incumbent at legacy SBC) and others for this key business. It was the largest sale of ATM switches ever for Ascend/Lucent. Unfortunately, this meant that our quota went to $1.1 Billion (yes, with a B) the next year, which is why most of the team had to leave.
  • Pulsecom
    Data Applications Manager (Xdsl Sales Engineer)
    Pulsecom 1997 - 1999
    Dallas/Fort Worth Area
    Hired as a subject-matter expert on DSL. Pulsecom produced one of the first ADSL modems based on DMT (the eventual standard). My role was to work with the Pulsecom sales group to evangelize DMT and our xDSL products (IDSL, SDSL, ADSL). Pulsecom's DSLAM model was also very forward-thinking in that it was based on IP over ethernet, rather than ATM. Pulsecom also utilized PPPoE and L2TP when everyone else was doing bridged-ethernet.We were responsible for several successful trials and deployments around the world. This led to the sale of this division to ECI Telecom later after I left to pursue other interests.As a side note, in my many trips to Asia for Pulsecom, I bought my first digital camera in Hong Kong in 1997. It was a 1 megapixel Olympus for around $1300!
  • 3Com
    Sales Engineer
    3Com Aug 1996 - Sep 1997
    Dallas/Fort Worth Area
    I was the SE for Southwestern Bell and MCI. Responsible for sales of Primary Access DSP-based modems and ATM aggregation equipment.
  • Compuserve
    Account Representative
    Compuserve Jan 1989 - Aug 1996
    CompuServe was my first job during and out of college. It is what gave me many friends and brought me to my home in Dallas. The World's largest information service (then) ran on a giant private network of X.25/X.75 AT FIRST and then frame relay later. I worked in the CompuServe Network Services division, which was spun out to MCI/UUnet after the AOL purchase of CompuServe in 1997.I had several promotions throughout my years there. In my final two years, I had primary sales responsibility for several existing accounts - American Airlines, Phillips Petroleum, Texas Instruments, Foxmeyer - out of the Dallas sales office. I grew the territory from $3.3 to $4.5 million. We successfully competed against IBM, UUnet, SprintNet, BT, Wiltel, MCI and AT&T for managed frame relay and dialup networking (remember dialup?!?). We would sell a 56K frame relay circuit for $2400/month and this SAVED companies money [compared to point-to-point dedicated circuits]!

Marc Matthews Skills

Voip Ip Ethernet Sales Engineering Sip Telecommunications Dsl Pre Sales Wireless Network Design Unified Communications Managed Services Qos Networking Telephony Sip Trunking Network Architecture Broadband Carrier Ethernet Network Engineering Tdm Routing Mgcp Wan Lan Wan Dependable Team Player Optical Fiber Team Leadership Snmp Sales Management Solution Architecture Solution Oriented Selling H.248 Ims Db/dc Customer Management Technical Presentations Generating Revenue Apple Ios Apple Osx Atm Ims Rfp Sales Operations Amazon Web Services Switches Metro Ethernet Bgp Sdh Mpls Atm Networks Ss7 Frame Relay Iptv Os X Ios Dwdm Gpon H.323

Frequently Asked Questions about Marc Matthews

What company does Marc Matthews work for?

Marc Matthews works for Audienti

What is Marc Matthews's role at the current company?

Marc Matthews's current role is Solutions Engineering Leader | Networking & SAAS.

What is Marc Matthews's email address?

Marc Matthews's email address is ma****@****tch.com

What skills is Marc Matthews known for?

Marc Matthews has skills like Voip, Ip, Ethernet, Sales Engineering, Sip, Telecommunications, Dsl, Pre Sales, Wireless, Network Design, Unified Communications, Managed Services.

Who are Marc Matthews's colleagues?

Marc Matthews's colleagues are Ali Umair, Su Lee, Ali Umair.

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