Marc Cristopher Sy Email & Phone Number

Fullerton, Ca, Us

Aliso Viejo, California, United States

-Pioneered a client database through Excel to easily identify patients' recurrent requests, determining client needs, making requests more efficient, and increasing client experience.-Organize and coordinate patient materials for outside referrals and ensure receipt of materials from outside‬ facilities through contact with clients and using Salesforce and LabVantage to arrange efficient workflow.‬‭-Monitor and manage patient case logistics ensuring compliance with CAP/CLIA standards while collaborating with cross-functional lab teams and pathologists to optimize workflow efficiency.-Analyze case assignments and assign them to pathologists with appropriate certifications and licenses, ensuring accurate patient diagnosis, utilizing SQL databases for efficient case management.-Led an inventory tracking system within the molecular laboratory department, to track specimens brought to various laboratories (histology/pharma) through Excel and Salesforce, increasing turnaround time by 15%.-Transcribe and analyze relevant clinical information from provided medical reports and clinical documentation to input in the laboratory information management system (LIMS/LIS) for proper QA/QC.

Anaheim, California, United States

-Managed a team of 20 individuals, delegating tasks required for an efficient service to Disneyland guests, all while adhering to team requests and needs such as breaks and aid in tasks.-Provided exceptional customer service to ensure guests were guaranteed the information they required through the navigation of the Disneyland App and knowledge of park offerings.-Conducting POS audits to ensure monetary profits are accounted for through the use of SAP, providing insight into restaurants' financial growth and expected outcomes

Fountain Valley, California, United States

-Participated in outreach events, informing individuals and clients of services offered to reduce healthcare barriers within low-income and Asian communities, through client interactions and meetings.-Devised a social program regarding Asian-American hate through fliers raising awareness, canvassing to over 230 individuals within low income neighborhoods in the Northern Orange County region.-Created marketing advertisements for clients seeking information on healthcare grants and services offered by California, engaged by over 500 individuals within the Southern California region.

-Drafted business contracts between clients to ensure consumer rights and to come to mutual agreeement with the contents produced in writing. -Managed scheduling, finances, budgeting, and marketing of photography work through recordkeeping, client interactions, and monitoring accounts.-Informed clients of available packages through invoices via email and created photographic styles based on client requests.

-Analyzed various sustainability efforts conducted during the pandemic and its effects on the American environment.-Trained on proficient/advanced use of R-code to refine and analyze databases, reporting affecting sustainability efforts that occurred during the 2019-2021 timeline of the pandemic.-Studied the effects of COVID-19 on public transportation, emphasizing the amount of individuals who commuted by bicycle in the San Francisco Bay Area, through the use of public databases and R for data refinement.

Bachelor'S Degree, Cell/Cellular And Molecular Biology

Education record