Marc Dougan Email & Phone Number

London, Gb

London, United Kingdom

• Supported both GALM and REM (Risk Exposure Management) teams. Providing the link between front office functions and other operations and finance teams in managing front to back operational risk• Control focus, ensured the completeness and accuracy of transactions from front end risk management systems to downstream systems• Performed front to back reconciliations – covering cross-asset class derivatives, interest rate swaps, repo, fx forwards, hedge fees and structured notes• Facilitated the production and sign-off of accurate T0 P&L and T+1 reconciliation with the actual P&L, in partnership with Finance• Generated daily reporting of Treasury Optimisation and ECP (euro commercial paper) profit and loss reports and submit P&L into risk management system• Responsible for the production of daily breaks report liaising with trader/s to resolve issues• Daily end of day and monthly review of RFA reports (Residual Funding Allocation) to ensure that any material imbalances are investigated, escalated and rectified to maintain the overall accuracy of RFA at an entity/company code level, ensuring all reports are timely, consistent, materially complete• Investigated and responded to risk, any material unexplained P&L, settlements, confirmations to Front Office and Finance management as appropriate• Escalated and resolved risk exceptions on a timely basis

• Key contact reviewed and approved RTB activity on the Client Level Asset Servicing sub ledger • Business support for complex FLEXCUBE (front-end user system) issues’ resolution managing all inquiries • Maintained CLAS, liaising with other operational departments to identify/resolve issues affecting the sub ledger, providing guidance and advice to all internal clients - Wealth Management, IB business• Developed and implemented effective risk and control policies with periodic assessments, delivering cross-functional global support • Supported operational technology implementations and IT initiatives - major releases, UAT, Change the Bank programmes. Authorised signatory for team project sign off• Approved, managed and coordinated all opening / closing and static data amendments (maintenance) on client, nostro and general ledger accounts• Supported and assisted Global Payments Services and Wealth Management payment initiatives - updated SSI’s, BIC’s, sort codes, turn on/off RMA’s to encourage straight through processing. Run interest capitalisation reports to close accounts.• Monitored Data Managements’ maintenance, verifying implementations and check integrity of static data• Managed all record-keeping in accordance with regulatory, compliance, legal and SOX audit requirements• Maintained LIBOR, Global Daily Funding and Dealer rates for Jersey and Zurich• Managed and prepared month-end General Balance Sheet Ownership Verification (GBSOV) for CASS Adherence, ensuring cash balances, account ownership and taxonomies were reflected correctly• Contributed to stakeholder committees and project groups. • Provided education and expertise on new processes to Data Management / Network Management / Product Control (Finance)/ CASS Adherence/ Global Reconciliation Utility (TLM) and Global Payment Services teams• Updated existing, and documented new, standard operating procedures and key procedural controls

• Reviewed access requests and SOD (Segregation of Duties) violations• Performed supervisory functions, approvals and authorities for access to FLEXCUBE and Business Objects• Data security and access control – periodic reviews of access rights, approval workflows and security documentation.

• Supported EMEA IB and WM with the implementation of Swiss initiative Project Gateway CXCS (Corporate Cash Client Solution) business initiative project• Coordinated all UK client account opening/closing process for Swiss domiciled clients• Provided guidance and advise to Swiss client advisors• Submitted KYC to client onboarding and post-anti -money laundering forms to AML• Ensured compliance with CIP standards linked to client risk assessment and ongoing due diligence checksAchievements• A key player in the"Too Big to Fail" projects (Mercury & White), contributing extensively to stakeholder committees as the subject matter expert, advising and coordinating teams on the opening of all account types and creation of new nostro accounts within very strict deadlines• Promotions - Associate Director - 2013 and Authorised Officer - 2011 • CXCS UK GBP Gateway - Recognition of team involvement - 2012 • Wealth Management Operation award - 2009

• Client currency deposits reconciliation, funds in versus funds out. Processed multi-currency payments using RBS Bankline• Generated SWIFT and BACS payments• Managed client confirmations

• Managed all applications – worked with the recruiter to forward suitable candidates to hiring managersRelocated to UK due to medical conditions - September 2006

Co. Wicklow, Republic Of Ireland

• Co-ordinated all stages of the recruitment process - CV submission and follow up, interviews & job offersCareer Break (period of illness: continued to work in management throughout) - January 2005 to March 2006

Dublin, Republic Of Ireland

• Traded European equity derivatives & fixed income futures markets listed on Eurex, LIFFE, Xetra, CBOT, CME

Dublin, Republic Of Ireland

• Intraday trading - fixed income and equity derivative futures markets with emphasis on disciplined risk management• Proprietary trading house start up• Risk monitoring• Trade administration - fees and rebates• Account reconciliation• P&L• New account opening• Liaison with clearing houses, (GNI and Kyte Futures) and registration of trading memberships with Eurex exchange

Frankfurt Am Main Area, Germany

• Traded European equity derivatives & fixed income futures markets listed on Eurex, LIFFE, Xetra, CBOT

Frankfurt Am Main Area, Germany/ Amsterdam, Netherlands

• Order execution for London based arbitrageurs

London, United Kingdom

Client execution of Futures & Option orders. Bund, Euromark, FTSE and Short Sterling

London, United Kingdom

Point clerk supporting arbitrage traders providing market commentary by way of traditional hand signals; German Bund – DTB/LIFFE arbitrage.Floor management duties supporting 16 option traders and managing 6 clerks.

London, United Kingdom

Option runner covering Long Gilts and Short Sterling options and Euromark futures. Promoted to Head Clerk. Options theory training. Monitor positions using Black Scholes volatility programme. Hedge delta options versus futures. Trade processing (TRS)