Marc Dierking Email & Phone Number

Overland Park, Ks, Us

Overland Park, Ks, Us

Shawnee, Kansas, United States

Overland Park, Kansas, United States

Kansas City, Missouri Area

● Addressed renovation/repair and maintenance requests for occupied homes across the Kansas City metro area● Adjusted to the influx of occupied homes from roughly 250 to over 400 in a six-month span● Managed a team of 2 technicians and multiple vendors and subcontractors in efficiently completing maintenance tickets in a timely manner.● Communicated via phone or email with tenants on receiving proper information and scheduling requests with technicians or relaying ticket to vendor● Evaluated and approved bids and estimates from vendors for subcontract work as necessary● Coordinated with Director of Maintenance for requests that are over a certain monetary threshold and worked with stay within the maintenance budget● Worked in tandem with office staff and local team in delivering a superior customer experience

Lee'S Summit, Mo

- Maintained daily maintenance operations, including service requests, scheduling andordering parts for a complex of 309 apartment homes.- Managed efficient teams of up to 3 direct employees and coordinated with property staff of7 employees.- Delegated tasks to carefully selected employees.- Managed and scheduled with various vendors for painting, cleaning, carpet, elevatorservice and alarm monitoring to ensure cost-effective services.- Supervised daily operations, including employee performance, preventive maintenanceand safety.- Prepared and administered preventative maintenance work orders.- Collaborated with Community manager, office staff and maintenance techs to ensuresmooth work flow and efficient organization operations.- Met budget goals by maintaining cost effective levels of parts inventory.- Provided outstanding customer service.

Overland Park, Ks

- Accurately completed service requests and unit turns.- Worked with Maintenance manager to assess ongoing needs and plan preventativemaintenance schedules.- Completed documentation for record keeping and office use.- Troubleshot and diagnosed maintenance needs in apartments - Followed standards and procedures to maintain safe work environment.- Prepared and administered preventative maintenance work orders.- Maintained knowledge in maintenance areas including, but not limited to, HVAC, plumping,electrical, etc.- Used power and hand tools to complete repairs in a safe and accurate manner.

•Evaluated and proposed solutions to help client’s reach their financial objectives•Provided an in-depth financial analysis of prospective client’s current and future situations•Collaborated with the director of design and new business coordinator to provide efficient service•Approached client’s information with a high degree of privacy and integrity

•Perform pledging and releasing of securities submitted by customers via fax or email•Complete daily pledging virtually free of errors in an efficient and timely matter•Initiate custody in and outs for securities being delivered from the Trading area•Help with the daily balancing of the FED and DTC security payments, including releasing failed payments, failing unallocated payments, adding factors or making factor adjustments, wire transfers, and miscellaneous debit & credits•Send notifications via email or fax to different State Treasurer offices regarding pledging and releasing•Assist in proofing 1099 figures monthly to ensure accuracy at year end•Politely and efficiently answer customers regarding pledging questions and issues, principal and interest payments, use of online pledging and reports, different agreements and forms•Verify and update forms and agreements completed by customers•Kudos Award winner August 2011

· Perform teller transactions including the following: deposits, withdrawals, loan payments,transfers, coin counting, balancing, etc.· Maintain current knowledge of banking practices and regulations· Utilize banking software including EZTeller, IBM Next Generation Premier (NGP), Check Browser, and Synergy Browser Access· Operated technology such as PCs, coin machine, SNDP scanner, and general office equipment ·Awarded Teller Incentive for accurate balancing·Completed Retail Certification, April 2009