Strategic Programme Manager | Operations-Driven | Customer-Centric Change CatalystI am a strategic and operations-driven programme manager with a proven track record of leading large-scale, high-value transformations. I am dedicated to driving customer-centric change and prioritise stakeholder collaboration, adopting a team-first attitude. My solutions-oriented and problem-solving philosophy, coupled with my integrity and professionalism, enable me to support and lead delivery teams to success.I work hard at building open, collaborative relationships, fostering alliances and partnerships with both internal and external stakeholders. My flexible and agile approach allows me to balance short-term delivery life cycles with strategic plans and business objectives. I have an open and easy going style, I look for win-win relationships and practical solutions that help organisations grown and deliver on their strategic goals.Key Areas of Knowledge: - Programme and Project Management- Strategic Planning and Execution- Client and Stakeholder Management- Enhancing Customer Experience- Change Management and Product Delivery- Regulatory Compliance- Coaching and Leadership DevelopmentProficient in MS Office and Google Workspace
Listed skills include Program Management, Stakeholder Management, Strategy, Change Management, and 16 others.