At the forefront of Keyes Coverage's IT division, my mission is to spearhead transformative technology solutions that bolster operational efficiency and foster organizational growth. With a strategic mindset honed over my tenure at Fiserv, I excel in navigating the complex landscape of risk and compliance, ensuring our infrastructure is not only robust and secure but also primed for scalability.My achievements reflect a deep commitment to excellence:- Achieved a 25% reduction in rework operations by creating templates (risk, roles, responsibility) and closure documents, standardizing the business unit at Fiserv.- Supported over 2,500 financial institutions and clients by leading various facets of audit, risk, and compliance for the Digital Solutions business organization while implementing best practices.- Directed the integration of companies and products, including a New Zealand organization with 500 employees, and maintained compliance for three online banking products acquired from ACI, aligning with company standards.- Revitalized business performance by directing 70 projects, including medical building infrastructure development and the replacement of phones, computers, switches, and wiring for a robotic pharmacy warehouse as Senior Project Manager, Information Technology of Facilities.
Listed skills include Business Analysis, Project Management, Integration, Management, and 21 others.