Customer And Techincal Support
CurrentEnterprise Customer Support for mostly media companies and individuals
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@signiant.com
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3 phones found area 613 and 781
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LinkedIn matched
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Marc Dufour is listed as Customer and Techincal Support at Signiant, a with 139 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at signiant.com, phone signal with area code 613, 781, and a matched LinkedIn profile for Marc Dufour.
Marc Dufour previously worked as Technical Support at Filecatalyst and Customer Care at Ibm. Marc Dufour holds Web Media from Algonquin College Of Applied Arts And Technology.
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SummaryTechnical Support for Enterprise customer through to SMB studios, is skilled at providing knowledge of desktop systems and applications. Proven success in providing excellent customer service and communication.Recognized for:Excellent Customer ServiceConsultationProject managementExpertise in information security, process improvement.Analyzing, problem solving and strong consultation with clients in order to solve difficul issues and obtain training where needed. Strengths in process and procedure documentation, client training of new processes, problem resolution, research, creativity in ideas.Specialties: help desk support, operating systems, telephone skills, network troubleshooting, application support, Mac, Windows, Linux OS knowledge.
Listed skills include Css, Seo, Content Management, Html, and 8 others.
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11 Hines, Kanata Ontario
Enterprise Customer Support for mostly media companies and individuals
I am currently working on a couple of projects in setting up marketing websites for small businesses.
Ottawa, Ontario, Canada
After working Application Support the team was transition to the local internal helpdesk.
Cognos Corporation, OttawaApplication Support; Managed the content and administration of the departmental intranet site to an audience of 400 viewers.Co-led the installation of the Plumtree Portal to replace the aging intranet site. This allowed our users to access important information and use in-house authored tools in one convenient location.Lead the requirement of a mapping and locating tool based on Adobe Flash and using Autocad floorplans. This allowed users to view dynamic floorplan informing of where to locate other employees and departments as well as their contact information saving them time getting to meetings and finding people.Co-led the marketing program for the company intranet site. A drop in readership initiated a need to re-brand and market the intranet site drawing in more users.Main graphic artist for company intranet site. Provided better look and more professional feel to the site.
Other employees you can reach at signiant.com. View company contacts for 139 employees →
Kelly O'Connell
Colleague at SigniantUnited States
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Signiant Ottawa
Colleague at SigniantOttawa, Ontario, Canada
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David Nortier
Colleague at SigniantStockport, England, United Kingdom
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Marc Yelle
Colleague at SigniantGreater Ottawa Metropolitan Area, Canada
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Andre Trudeau
Colleague at SigniantOttawa, Ontario, Canada
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Ryan Connolly
Colleague at SigniantNashville, Tennessee, United States
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Rhonda Michaud
Colleague at SigniantCarlisle, Massachusetts, United States
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Peter Hall
Colleague at SigniantOttawa, Ontario, Canada
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Allan Kearney
Colleague at SigniantCanada
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Maximilian Jacobs
Colleague at SigniantLowell, Massachusetts, United States
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Multimedia Web Specialist dealt with creating media for the web such as Flash, Director, Photoshop, Illustrator and using editing software.
Activities and Societies: IBM Sponsored ITIL Foundations V3
Quick answers generated from the profile data available on this page.
Marc Dufour works for Signiant.
Marc Dufour is listed as Customer and Techincal Support at Signiant.
AeroLeads has found 1 work email signal at @signiant.com for Marc Dufour at Signiant.
AeroLeads has found 3 phone signal(s) with area code 613, 781 for Marc Dufour at Signiant.
Marc Dufour is based in Ottawa, Ontario, Canada while working with Signiant.
Marc Dufour has worked for Signiant, Filecatalyst, Ibm, Self Un-Employed, and Cognos.
Marc Dufour's colleagues at Signiant include Kelly O'Connell, Signiant Ottawa, David Nortier, Marc Yelle, and Andre Trudeau.
You can use AeroLeads to view verified contact signals for Marc Dufour at Signiant, including work email, phone, and LinkedIn data when available.
Marc Dufour holds Web Media from Algonquin College Of Applied Arts And Technology.
Marc Dufour is listed with skills including Css, Seo, Content Management, Html, Cms, Active Directory, Technical Support, and Graphic Design.
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