Marcel Fournier Email & Phone Number

Saugus, Massachusetts, United States

Saugus, Massachusetts, United States

1) Hardware repair and replacement2) Network troubleshooting3) Technical support for software products4) Technical support for network access5) Telephone consultation with district personnel6) On-site consultation with district personnel7) Training of district personnel individually and in small-group training sessions8) Ability to managing future 1:1 deployments in the district9) Oversee technology work and work closely with current staff technology support positions in district.10) Provide technology support for online testing at all buildings.11) Create and manage student user accounts for school network and Google Apps/Chromebooks.12) Manage wireless guest accounts.13) Install new and replace defective classroom projectors and repair Chromebooks in house.15) Performs other general duties as directed by the Senior Technical Engineer or the Superintendent

Peabody, Massachusetts, United States

· Maintained clean and orderly store throughout work shift.· Maintained awareness of younger game players and madeage-appropriate recommendations.· Helped management receive, inventory and display games andgame-related devices, and properly processed damaged merchandisefor return.· Prioritized tasks and carefully managed time to consistently meetdelivery dates.· Managed project requirements and accomplished objectives byself-monitoring progress and promptly solving issues.

Peabody, Massachusetts, United States

· Answered customer questions regarding sizing, accessories and propercare for merchandise.· Engaged with customers to effectively build rapport and lastingrelationships.· Solved customer challenges by offering relevant products and services· Maintained records related to sales, returns and inventory availability.· Completed orders and organized product deliveries to meet customertimetables.