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Marcel Blankenburg Email & Phone Number

Experienced Team Manager with strong Quality Management background | client centric | service oriented at Stadt Gera
Location: Gera, Thuringia, Germany 20 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Experienced Team Manager with strong Quality Management background | client centric | service oriented
Location
Gera, Thuringia, Germany
Company size

Who is Marcel Blankenburg? Overview

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Quick answer

Marcel Blankenburg is listed as Experienced Team Manager with strong Quality Management background | client centric | service oriented at Stadt Gera, a company with 18 employees, based in Gera, Thuringia, Germany. AeroLeads shows a matched LinkedIn profile for Marcel Blankenburg.

Marcel Blankenburg previously worked as Teamleiter at Stadt Gera and Product Owner / Product Manager at Sportradar. Marcel Blankenburg holds Associate'S Degree, Public Administration from Sbbs Wirtschaft/Verwaltung Gera.

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Email format at Stadt Gera

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Stadt Gera

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Profile bio

About Marcel Blankenburg

Experienced and hands-on driven teamlead in the citizen/customer support team of Gera city council. Passionate about customer service, technology, quality management systems, organisational innovation, ITIL.25 years professional experience in customer service, community service and civil service, 19 years professional experience in Computer Gaming and game development sector, over 14 years of professional experience in team management and team development, over 13 years experience in Betting & Gaming sector, more than 11 years experience in Quality Management. Until September 2024 I worked as an Associate Director Support and Quality Manager of an international, award-winning, customer-focused, high-performance team at Sportradar AG - the world's leading sports technology company, at the intersection between sports, media and betting. Between 2013 and 2024 I supported the launch of multiple client service and quality assurance initiatives and established, extended and continuously improved a quality management system following ISO9001 to drive positive brand recognition world-wide.Prior to Sportradar, served as a Team Manager at D+S Communication Center. Managed external communication processes including television, ISP, and E-Commerce to develop positive public relations and accelerate company expansion. Before that, worked as an online news editor, and operational lead of multiple well-recognised online and offline leagues and tournaments and managed tournament and league administration teams during major lanparty events while working for Station54 Community Management GmbH, an agency working for Electronic Arts. In addition, co-founded a total conversion modification for Battlefield1942, Battlefield1918, and led multiple development teams. Battelfield1918 was mentioned as an inspiration for Battlefield 1 by key DICE employee Lars Gustavsson in a 2016 interview.

Current workplace

Marcel Blankenburg's current company

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Stadt Gera
Stadt Gera
Experienced Team Manager with strong Quality Management background | client centric | service oriented
altenburg, thuringia, germany
Employees
18
AeroLeads page
20 roles

Marcel Blankenburg work experience

A career timeline built from the work history available for this profile.

Teamleiter

Current

Gera, Thüringen, Deutschland

Sep 2024 - Present

Product Owner / Product Manager

Gera, Thuringia, Germany

Oct 2018 - Sep 2024

Associate Director Support

Gera, Thuringia, Germany

Jan 2017 - Sep 2024

Quality Manager Iso9001

Gera, Thuringia, Germany

Responsible for leading the quality management team, maintaining, extending and improving the quality management system, leading projects and guiding professionals to introduce, measure and improve performance indicators, audit teams in scope, advise related teams and providers on processes and requirements, reporting to executive leadership team on the.

Mar 2015 - Sep 2024

Project Manager

Gera, Thuringia, Germany

The projects purpose was to improve and elevate or rethink the existing data collection and acquisition infrastructure. The project launched and after realisation of a POC and an MVP slowly joined the existing product and infrastructure development structure as a new team.

Oct 2018 - Oct 2021

Senior Supervisor Support

Gera, Thuringia, Germany

Jan 2015 - Dec 2016

Support Supervisor

Gera, Thuringia, Germany

Jan 2014 - Dec 2015

Quality Management Representative Iso9001

Gera, Thuringia, Germany

substituted by Quality Manager ISO9001 certification in 2015

Feb 2014 - Mar 2015

Senior Support Manager

Gera, Thuringia, Germany

Jan 2012 - Dec 2013

Team Manager

D+S Communication Center Gera

Gera, Thuringia, Germany

Aug 2011 - Dec 2011

Call Center Coordinator

D+S Communication Center Gera

Gera, Thuringia, Germany

Jun 2010 - Jul 2011

Call Center Specialist

D+S Communication Center Gera

Gera, Thuringia, Germany

Apr 2009 - May 2010

Call Center Agent

D+S Communication Center Gera

Gera, Thuringia, Germany

Nov 2008 - Mar 2009

Event-Operator / Tournament Administrator Ea Lanteam

Station54 Community Management Gmbh

Berlin / Hermsdorf

Event specific tournament administration, Promotion Team, Event Administration

May 2008 - Mar 2010

Editorial Staff

Station54 Community Management Gmbh

Berlin / Hermsdorf

Editorial work for multiple Computer Gaming related pages in a gaming network

Feb 2006 - Apr 2008

Lead Tournament Administrator Ea Masters / Figh7Club

Station54 Community Management Gmbh

Berlin / Hermsdorf

Online and on-site coordination of league tournaments, daily administration, setup of rulesets, relationship management with participating teams, events, and other partner leagues, ESport

Feb 2006 - Apr 2008

Lead Tournament Administrator Ea Lanteam

Station54 Community Management Gmbh

Berlin / Hermsdorf

Tournament Planning, Organisation and Administration, Event and Promotion Team

Feb 2006 - Apr 2008

Community-Manager Consoles For Electronic Arts

Station54 Community Management Gmbh

Berlin / Hermsdorf

Community Management for Electronic Arts

Feb 2006 - Oct 2007

Civil Service

Hermsdorf, Thuringia, Germany

Feb 2003 - Nov 2003

Clerk In Public Administration (Verwaltungsfachangestellter)

Hermsdorf, Thuringia, Germany

Sep 1999 - Jan 2003
Team & coworkers

Colleagues at Stadt Gera

Other employees you can reach at gaststuben-stadt-gera.de. View company contacts for 18 employees →

2 education records

Marcel Blankenburg education

FAQ

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What company does Marcel Blankenburg work for?

Marcel Blankenburg works for Stadt Gera.

What is Marcel Blankenburg's role at Stadt Gera?

Marcel Blankenburg is listed as Experienced Team Manager with strong Quality Management background | client centric | service oriented at Stadt Gera.

Where is Marcel Blankenburg based?

Marcel Blankenburg is based in Gera, Thuringia, Germany while working with Stadt Gera.

What companies has Marcel Blankenburg worked for?

Marcel Blankenburg has worked for Stadt Gera, Sportradar, D+S Communication Center Gera, Station54 Community Management Gmbh, and Stadt Hermsdorf.

Who are Marcel Blankenburg's colleagues at Stadt Gera?

Marcel Blankenburg's colleagues at Stadt Gera include Christina Martens, Manfred Kaniß, Martin Greipel, Vanessa Schlösser, and Jessica Hertel.

How can I contact Marcel Blankenburg?

You can use AeroLeads to view verified contact signals for Marcel Blankenburg at Stadt Gera, including work email, phone, and LinkedIn data when available.

What schools did Marcel Blankenburg attend?

Marcel Blankenburg holds Associate'S Degree, Public Administration from Sbbs Wirtschaft/Verwaltung Gera.

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