Marcel Breedveld Email & Phone Number

Eindhoven, North Brabant, Netherlands

Implementing Service Level Agreements (SLAs) to professionalize the way Genexis helps our customers with their service requests so they can become more successful towards their end-customers as well. Organizing all support requests during the full life-cycle of the fiber products from pre-sales to aftersales. Utilize the knowledge and experience from the TechTeam members and Field Application Engineers into a re-useble knowledge base to help the customer to use the new products in their application as fast as possible. Match the demands of the three different Business Units/Business Lines of Genexis into a strategy to assure the TechTeam can fulfill those demands with the right knowledge, experience and tools now and the future. Coaching a highly technical skilled team to utilize their network knowledge and experiences to become visible inside all offices of Genexis and appreciated by succesfull and satisfied customers

Eindhoven, North Brabant, Netherlands

Teamleader of Product Support Engineers and Technical Content developmentImproving Adimec's support level by creating and sharing product and application knowledge. Actively involved in business development process of existing and new customers.

Eindhoven, North Brabant, Netherlands

Member of Adimec's TechTeamResponsibilities: support strategic customers in high end industry prior and during the design-in phase of Adimec's high end cameras. 1st and 2nd line of customer support for camera products for all customers in EMEA region. 2nd line support for our support engineers in the business offices worldwide. Support done remotely and live at customer's location. Actively support account managers in the business development processes. Implemented new support system for tracking and reporting open and closed support issues (tickets).

Eindhoven Area, Netherlands

Member of the business office Europe.Responsibilities: support prior and during design-in phase of high end cameras, first line of customer support for camera products for all customers in EMEA region

Uden, North Brabant, Netherlands

Senior development, international customer support. Software & hardware adjustments according customer special requirements. Printed circuit board design, hardware quality testing. Windows USB driver testing. Verilog CPLD/FPGA development. I2C communication. Inhouse production support. Technically support the external service activities at EMS

Eindhoven, North Brabant, Netherlands

Senior development of camera systems. Factory aftercare. Component manager. Performing modelruns in European factory. Improving producability and increasing cost efficiency.

Eindhoven, North Brabant, Netherlands

Design of electronics used in consumer webcams. EMC measurement quality testing. Performing modelruns in European factory. Improving producability and increasing cost efficiency.

Breda, North Brabant, Netherlands

Parttime service engineer of Intrinsic safety(IS) gas detection equipment. Repair and calibrate, customer support, perform trainings for large customers

Introduce new products in factory. Improve solder quality and producability. Perform SMD quality checks

prepare drawings of safety equipment for production

Perform tests on board level (PCBs). Partly automated tests, partly selftesting. Repairing on component level. Certification of Philips SMD solder course

Bachelor'S Degree, Electronics

Electronics

Havo, Havo, Havo

HAVO