Commercial Director and Head of Planning and Production Control:• Team Management – Head up a team of 6 staff in the order processing and shipping department. Supervise and manage the commission perforation department including 26 machines and 35 employees in a 3-shift operation. Train and manage shift leaders and employees to ensure compliance to the quality policy detailed in the quality manual. Annual appraisal and objective/ target settings for my direct reporting line.• Reporting – Prepare monthly sales and production reports to the management. Commentaries include sales and product performance benchmarked against budget and forecast, and external market factors such as global demand and supply.• Customer Service – First point of contact for clients with regards to sales orders, tender, pricing and calculations, contracts, quality assurance, delivery agreements and after-sales service. Responsible for adhering to the production schedules and meeting customers’ deadline.• Quality Management – Quality management, audit and compliance to quality standards such as management system DIN EN ISO 9001, medical devices DIN EN ISO 13485 as well as quality standards of the automotive industry.• Supply-Chain-Management – Ensure timely delivery and collection of materials, call orders, customs declaration, coordinating the inventory and materials flow globally, and preparing shipments to customer.• Procurement – Materials purchases for production in a timely manner, material disposal for customers and annual appraisal with suppliers.• Inspection – Inspect and report deviations, quality defects and errors. Handling and labelling of tested, untested and/ or defective units according to the specifications in the quality management manual.

Purchaser, technical equipment and raw materials• Procurement for production raw material in domestic and overseas markets.• Responsible for contract negotiations with suppliers and concluding framework agreements.• Conducting annual appraisals with suppliers, quality management, evaluation, supplier certification and after sales services.• Scheduling and inventory management for raw materials and bearing parts.Achievements:Project management for million-euro contract including budget tracking, procuring engineering construction works and static engineering services.

• Ordering merchandises from german and international suppliers, and organise deliveries and shipments with freight forwarders.• Inventory management, processing and recording of customer orders in the ERP system, monitoring delivery dates and coordinating customer delivery dates to ensure timely deliverables.• Sales service and after sales service including organising the month-, quarter- and annual accounts with customers and suppliers (sales statistics, subsidy payments, refunds, bonuses).• Presentation and analysis of the monthly, quarterly and annual results with the stakeholders.• Participation in trade fairs such as ISM Cologne (largest Confectionary Trade Fair).• Responsible for IT Hardware and Software, customer, supplier and product data in the system.• Design brochure materials and salesfolder and other day-to-day administrative tasks.