ASTUTE PEOPLE MANAGER | EFFECTIVE COMMUNICATOR I've worked closely with colleagues and counterparts at many levels to ensure delivery of strategy and objectives year on year. I've managed teams through; change management, performance management, career development, and succession planning. I'm a pragmatic operator, accustomed to communicating with a diverse spectrum of key stakeholders, people & constituencies. I'm proud to have been the Sponsor for an award winning team deploying a multi-lingual e-learning training for 12,000 employees.EXPERIENCED IN MANAGING COMPLEXITY | DELIVERING RESULTS I've worked cross-functionally and multi-nationally at; functional, operations and management executive levels. With expertise and success in many roles: PMOs, Portfolio & Program Management, Project Delivery, Strategic Execution, Business Transformation/Change Management, Commercial Management, Pricing, Process Improvement, and Customer Experience. I've led a large project community to undertake major business reforms - delivering service & IT upgrades to 60 countries through 2110 business implementations.BEST PRACTICE | QUALITY & ASSURANCE ADVOCATEI'm proud to have established and led an enterprise PMO team ranked top among 10 comparative national & multinational firms. Delivering; program governance, planning, performance & reporting, cost management, assurance, operating standards, methodology & benefits realisation. I've practiced; EFQM, Lean Six Sigma, ID4 and Customer Centricity VOC. I've collaborated on delivering a quality assurance programme involving over 45 project audits, and 70 risk assessments