Marcel Durgante Email & Phone Number

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Full-time / Onsite / 1200+ hours Full Stack on developing real-world projects in a real work environment. More than 30 Full Stack development projects. • Front-end: ReactJS, JavaScript, SASS, CSS, HTML, Bootstrap • Backend: NodeJS, ExpressJS, and Docker • Database: MongoDB and Firebase • Deployment: Heroku and Netlify • Others: PnPm, Git, GitHub

County Dublin, Ireland

At Academic Bridge Ltd, I managed about 15 people from Mexico, Chile, Brazil, Russia, Mongolia, and South Korea.• Establishing effective working relationships across multiple departments.• Exceeding targets in different areas of the business as per required.• Defining goals and metrics with the Managing Director and the Finance Manager.• Distributing targets across sales and marketing divisions.• Team leadership while promoting development, training, and motivation… Show more At Academic Bridge Ltd, I managed about 15 people from Mexico, Chile, Brazil, Russia, Mongolia, and South Korea.• Establishing effective working relationships across multiple departments.• Exceeding targets in different areas of the business as per required.• Defining goals and metrics with the Managing Director and the Finance Manager.• Distributing targets across sales and marketing divisions.• Team leadership while promoting development, training, and motivation daily.• Developing marketing plans and strategies brainstorming twice a month and daily interaction with the marketing team. • Supervising content translation to Brazilian Portuguese.• Collaborating constantly with the financial team to provide and collect essential data to leverage revenue. • Conducting our closing and starting sales cycle presentation meeting monthly• Proving track record of accomplishment of all goals.Highlight:During my last years at Academic Bridge• Managed a team of 3 Software Developers and a Web Designer to build a new and ideal company’s own ERP and CRM plataform from Zero. • Discussed with my Managing Director and finance department all the business needs • Translated what was need to the dev team• Analized, debated and picked the best languages and frameworks to use, • Presented first draft for the databases relations, • Developed with our Web Desinger the UX/UI, • In two years we had a fully operational plataform. Show less

Dublin, County Dublin, Ireland

• Managed a team of 8 Brazilian sellers remotely.• Supervised 5+ clerical staff and 3 Customer Support Agents to ensure workflow is well-prepared and runs smoothly.• Welcomed clients arriving in the country.• Analyzed and optimized operations, including bookkeeping, payroll, supplies,and other clerical services.• Managed invoices from vendors to assist the accounting department.• Revised the onboarding manual strategy.• Hired and mentored employees.• Researched… Show more • Managed a team of 8 Brazilian sellers remotely.• Supervised 5+ clerical staff and 3 Customer Support Agents to ensure workflow is well-prepared and runs smoothly.• Welcomed clients arriving in the country.• Analyzed and optimized operations, including bookkeeping, payroll, supplies,and other clerical services.• Managed invoices from vendors to assist the accounting department.• Revised the onboarding manual strategy.• Hired and mentored employees.• Researched and helped the IT team develop new clerical software that savedhours of work monthly.• Reinforced the importance of using a CRM system (changed the culture of the company from using tons of spreadsheets to their CRM system) Show less

Dublin, County Dublin, Ireland

• Promoted the company through different social media channels.• Identified potential customers• Qualified and solved client inquiries• Demonstrated product features• Closed sales• I fulfilled and suppressed targets.• Updated client databases (CRM PumpMyLead and Sellead)• Welcomed clients and helped the Customer Experience Team.

Brazil

At L'Oréal, I learned to achieve targets through a unique relationship with my clientsand all the company's divisions. I tailored exclusive strategies to increase our market share, generating great business opportunities for our customers.• I was the main point of contact between the company and the client.• Met customer needs by promptly attending to problems, complaints, or requests.• Built effective business and personal relationships with clients.• Developed and… Show more At L'Oréal, I learned to achieve targets through a unique relationship with my clientsand all the company's divisions. I tailored exclusive strategies to increase our market share, generating great business opportunities for our customers.• I was the main point of contact between the company and the client.• Met customer needs by promptly attending to problems, complaints, or requests.• Built effective business and personal relationships with clients.• Developed and implemented strategies for product presentation following all applicable company and regulatory standards.• Produced and exhibited sales presentations.• Organized workshops and trained concerning corporate clients and new staff.• Achieved monthly, quarterly, and annual volume growth for territory• Recorded and monitored sales activity and market information.• Used CRM tools (Salesforce and Salespharma) and maintained accurate records.• Created reports when needed.• Prospected for new business opportunities.• Stayed current with industry developments by participating in professional education.• Partnered with all the company's divisions implementing management strategies.• Executed after-sales assistance.• Planned work schedules and timetables. Show less

Brazil

• I was the primary contact between Medley and our client.• Represented the brand in congresses and meetings across the nation.• Prospected for new business opportunities.• Attended customer needs by addressing problems, complaints, or requests.• Distributed medication samples• Developed and implemented strategies for product introduction following all applicable company and regulatory standards.• Achieved annual volume growth for territory.• Recorded and monitored… Show more • I was the primary contact between Medley and our client.• Represented the brand in congresses and meetings across the nation.• Prospected for new business opportunities.• Attended customer needs by addressing problems, complaints, or requests.• Distributed medication samples• Developed and implemented strategies for product introduction following all applicable company and regulatory standards.• Achieved annual volume growth for territory.• Recorded and monitored sales activity and market information daily through CRM tools (Salesforce and Salespharma).• Completed weekly based web training during all periods.• Collaborated with all the company's divisions in all sorts of matters.• Organized workshops and training.• Prepared and led sales presentations.• Performed after-sales service.• Planned work schedules and timetables. Show less

Computer Programming Higher Education, Computer Programming

B.Sc. In Software Engineering, Computer Software Engineering

Master In Software Development, Computer Programming, Specific Applications

Diploma Of Education, Business Intelligence, A