Marcel Lemois Email & Phone Number

Bradenton, Florida, United States

• Lead and manage the development, implementation, and evaluation of complex programs and projects within a specified budget and timeline.• Provide strategic guidance and expertise to cross-functional teams to ensure program objectives are met and stakeholders are engaged.• Collaborate with internal and external partners to identify opportunities for program enhancement and impact measurement.• Develop and deliver comprehensive reports, presentations, and training materials to communicate program outcomes and recommendations to senior leadership.

San Juan, Puerto Rico

• Provided proactive technical support to users, addressing hardware and software issues promptly to minimize downtime.• Troubleshooted network connectivity problems, printer malfunctions, and software compatibility issues to ensure seamless operations.• Managed and maintained inventory of IT equipment, including computers, peripherals, and mobile devices.• Collaborated with IT team to develop and implement IT policies and procedures to streamline workflows and improve user experience.