Marcel Manuel, Mba Email & Phone Number

San Diego, Ca, Us

Kearny Mesa, San Diego, California

Drawing/Data quality and audit. user support and training, process improvement and documentation. special projects.• Build relations with departments including remote offices such as Texas, Mexico and Switzerland.• Audit and release required drawings on schedule for manufacturing and clients.• Provide training for new employees.• Procedure analysis and writing for process improvement and change management.• Special projects (Automation process, Training curriculum improvement, Application research)• Recognized with an award for superior performance and outward display of ITS values

National City, California

Manage the Drafting and Design Program’s curriculum, student and instructor retention.• Increased number of student and instructor retention within 3 months. • Increased number of re-enrollment by 175% in a quarter.• Increased student engagement and motivation by implementing a quarterly final project showcase.• Partnered with companies such as San Diego Gas and Electric, Syska Engineers, Northrop and Grumman, Solar Turbines, General Atomics, San Diego Airport Planning, California Center for Sustainable Energy to enhance the student’s learning experience • Established the 1st Drafting & Design Club for ITT Tech San Diego/National City• The 1st and only instructor who received a perfect educator’s fit score of 10 within San Diego campus.

Las Vegas, Nevada

Spearheaded production, scheduling and QA of CAD drawings. Customized AutoCAD programs and created highly detailed reports and maps for master plans and marketing presentations.• Completed 3 major projects on time and within budget while working remotely

Stockton, California

Administered Mapping Advancement Program and tracked KPIs and metrics for 11 offices. Increased productivity and created effective user training content. Improved teamwork as liaison between IT and Business Group while troubleshooting mapping issues and designing program fixes and enhancements. • Met tight deadlines for implementation using superior time management and effective team building efforts building trust with both users and managers. • Received performance bonus for completing multiple projects as sole Support Analyst for 11 offices

California (Central Coast Area, Sacramento Area, Stockton Area)

Designed and implemented projects improving departmental productivity and efficiency. Administered budgets, trained and coached employees and conducted performance reviews. Coordinated with Union officers to resolve HR issues including payroll, attendance and disciplinary actions. Ensured completion of all mandated annual safety training. Chosen as Area 5 Annexation Coordinator.• Enhanced productivity by forming specialized task force reducing backlog from 36 months to 4 months over 16 month period.• Generated $1.5M in annual savings through office consolidation program. Collaborated with Union leaders to ensure smooth implementation.• Achieved leading team ranking in office metrics and enhanced morale by enhancing skills training and proactively addressing change management issues.Additional highlights as Mapping Supervisor:• Retained during 3 corporate reorganizations because of superior change management skills.• Chosen by Corporate VP to spearhead Lean Six Sigma Project implementing process improvements

California (San Francisco, San Ramon)

Supported users of mapping programs (GEMS - Customized AutoCAD) throughout the company. Wrote and implemented automated mapping procedures, designed tested and rolled out program specifications in coordination with mapping symbols committee. Improved coordination with Asset Registration teams to ensure timely and accurate GIS mapping updates. Coordinated server and database management with IT groups, conducting field visits when necessary. • Rocketed mapping support performance 66% within 5 months.(275 AutoCAD Users)• Established system-wide training program within 8 months. (24 AutoCAD Offices)• Received Autodesk AutoCAD “Innovation Award” in 2003.(For Support, Training and Implementation)• Presented case to management for expanded support department after growth from 4 offices to 11.• AutoCAD file/data management for the Mapping System.

California (San Francisco, San Ramon)

Conducted AutoCAD training sessions, and designed customized systems as Applications Support Specialist for GEMS (Customized AutoCAD) and DART for Pacific Gas and Electric. Wrote LISP programs for Auto CAD systems and provided comprehensive technical support to companies and individual clients.• Increased support performance metrics significantly as point person for issue resolution and training.• Received consistently positive feedback from users and supervisors leading to a permanent position with Pacific Gas and Electric

Ortigas, Manila, Philippines

Architectural design projects in the Philippines, Hong Kong, Singapore and U.S.A.• Project management skills in assigning work to CAD designers and ensure completion upon deadline. • Audit and review work quality prior to final approval by the Project Architect.• Conduct sight visit when required by project.• Customized CAD tools for design efficiency.

Sampaloc, Manila, Philippines

Autodesk licensed training facility. Instructions on AutoCAD, Civil DRafting and 3DStudioMax, Mechanical design prjects from Shell.• Trained students and professionals to be proficient in CAD programs.• Complete design projects when necessary.

Master Of Business Administration (M.B.A.), 3.9 Gpa

Creative Writing

Institute of Children's Literature

Bachelor Of Architecture (B.Arch.)

With Masters in Architecture equivalency in the United States of America.

Education record

Highschool

Education record

Kindergarten to 7th Grade