Marcel Michaud Email & Phone Number

ESPN

- Manage large scale projects involving hardware and system refresh. Through coordinating resources, meeting customer needs, creating a plan, and executing such plan. - Work with internal technology groups, as well as with vendors to provide a high level of training for Technology Support Group.- Assist in other project activities including studio build.

Windsor CT

- Provide computer hardware/networking support for 16 Classrooms. Provide network administration for both classroom and company environments.- Build out scheduled classes for the instructors, sometimes 2-3 times a week. Including Windows/Novell Server class configurations, Network/Security configurations, and Application setups. Also build outs of.

Holyoke MA

- Provide computer/networking/Telco support for MA Telecommunications Relay Service. Including build outs of call centers throughout the MCI network.- Administrator for Novell Network.- Maintain health of Telco DSX panels, M13, CTIG, configure patch panels/cross connects for MA Relay Center.- Perform regular backups, troubleshoot/repair hardware issues.

South Windsor CT

-Provide computer/network support for end users.-Perform server backups daily/weekly/monthly.-Ordering computer software/hardware for company use.-Installing software/hardware for company use.