Bienvenue Private Security LtdAt Bienvenue Private Security Ltd, we are committed to providing top-tier security solutions tailored to meet the unique needs of our clients. Our team of highly trained and experienced security professionals is dedicated to ensuring the safety and protection of your assets, personnel, and premises.We specialize in a wide range of security services, including: • Corporate Security: Comprehensive protection for businesses of all sizes. • Event Security: Skilled personnel to manage and secure events, ensuring smooth operations. • Residential Security: Customized solutions for the safety of homes and communities. • Personal Protection: Discreet and reliable personal security services for high-profile clients. • Security Consulting: Expert advice and assessments to enhance your security strategy.At Bienvenue, we pride ourselves on our commitment to excellence, integrity, and client satisfaction. Our approach is proactive and responsive, ensuring that we are always one step ahead in addressing potential threats and challenges.Choose Bienvenue Private Security Ltd for peace of mind and unparalleled security expertise.

● Team management● Back office cash in and cash out balancing● Airtel money Transactions● Sim replacement and Registration● Sales of Airtel products● Open and maintain customer accounts by recordingaccount information● Resolve product or service problems by clarifying thecustomer's complaint; determining the cause of theproblem; selecting and explaining the best solution to solvethe problem; expediting correction or adjustment; followingup to ensure resolution● Maintain financial accounts by processing customeradjustments● Recommend potential products or services to managementby collecting customer information and analyzing customerneeds● Prepare product or service reports by collecting andanalyzing customer information● Contribute to team effort by accomplishing related resultsas needed● Manage large amounts of incoming calls● Generate sales leads● Identify and assess customers’ needs to achieve satisfaction● Build sustainable relationships of trust through open andinteractive communication● Provide accurate, valid and complete information by usingthe right methods/tools● Meet personal/team sales targets and call handling quotas● Handle complaints, provide appropriate solutions andalternatives within the time limits and follow up to ensure5resolution● Keep records of customer interactions, process customeraccounts and file documents● Follow communication procedures, guidelines and policies● Go the extra mile to engage customers● Resolve customer complaints via phone, email, mail orsocial media● Use telephones to reach out to customers and verifyaccount information● Greet customers warmly and ascertain problem or reasonfor calling● Cancel or upgrade accounts● Assist with placement of orders, refunds, or exchanges● Advise on company information● Take payment information and other pertinent informationsuch as addresses and phone numbers

● Ensuring Team members are available● Making sure all machinery is fully functional● Distribution of work to all members● Collection of data after being processed● Prepare daily reports for all processed files● Register Sim Cards● Audit files being uploaded on the KYC System

● Ensuring works are being done on time● Putting to record of how many slabs have been put up● Rectifiers being setup in the allocated regions● Battery installation● Engine installation● Refueling and maintenance● Preparing reports on a daily basis

Duties included;● Floor work● Receiving stock● Merchandizing departments