Joint Venture between Grünenthal GmbH and Kyowa Kirin International. Where I started this position at Kyowa Kirin Holdings B.V.Ensure effective Order-to-Cash process is set up and maintained to serve Grünenthal Meds customers, patients.Manage and provide insight into the performance of the 3rd Party Logistics service providers in the region.Key responsibilities:- Order management process- Local stock management, product flow, shipments and transactions between the locations of central and local warehouses- Import/export licenses are obtained in time- Conduct data analysis to improve the supply chain operations. Increase efficiency and cost control- Prepare monthly/quarterly dashboard displaying performance on the supply KPI's- Plan and implement supply chain optimization projects together with other Supply Chain and related functions- Evaluate vendor operation according to quality standards.- Invoices to the Wholesalers and other customers where applicable- In accounts receivable, entering information about customer purchases into the company, ensuring that the prices and amount due are correct- Manage exceptions, such as returns, recalls and differences with 3PL's- Follow up on alerts related to falsified medicine directive

Producer of all types of syrups, packed in metal can, glass bottle and PET bottle. Finnished product is result of intense cooperation with the customer. As specialist in private labels Burg Syrups is part of our customer successes.Responsibilities:- Building contacts with internal- and external stakeholders- Sales & Operations Planning- Implementation of new products in cooperation with Sales and Purchase- Phasing out products and raw materials- Inventory management (local en 3PL)- Transports- Returns- Apply structure to processes- Data analysis on forecast- Managing the Expedition Department (4 employees)- Managing the Operation Department (4 employees)

AVOS Logisitics GmbH formely known as CINRAM GmbH in Alsdorf, Germany. Seconded at 20th Century FOX Home Entertainment B.V. in Amsterdam and in Brussels.4PL provider located in Germany with it services in production, warehousing, transport and supply chain solutions.Responsibilities:- Manage the Customer Service departments and its employees (4 fte) in both Amsterdam and Brussels to ensure all incoming orders, return request, claims, reports, Vendor Management Inventory (VMI) and requests for information are handled in a timely manner with the outmost of professionalism according to agreed Service Level Agreements (SLA).- Manage the Planning Department and its employees (2 fte)- Engage closely with IT Business Analysts to achieve permanent improvements of all IT systems involved supply chain- Ensure the support of the Key Account Managers is effective, efficient and meets expectations.- Inventory control of finished product and components- Transports- Close contact with AVOS Distribution Centre in Alsdorf, Germany- Close contact with AVOS Production in Alsdorf, Germany- Close contact with Arvato Production in Gütersloh, Germany- Close contact with FOX Supply Chain in Frankfurt, Germany- Close contact with FOX Sales Benelux- Close contact with FOX Marketing Frankfurt, Germany- Close contacts with FOX Accounts Payable concerning Returns, Pricing, Mark Downs - Close contact with FOX Partners (Distribution of their products)- Follow up on forecast to fixed orders- Costs reductions- Transition from Benelux Environment into German Environment (process, people, systems)- Hiring and managing (temporary) employees

Provides security solutions for the top global retailers' high theft merchandise.Started as Customer Service Manager Europe. Promoted to Logistics & Customer Service Manager EMEA in November 2007 and changed to the position of Supply Chain Manager EMEA in January 2012Company name changed in November 2007 from Alpha Security Products B.V. into InVue Security Products B.V.Responsibilities:- Leadership and coaching Customer Service (4 employees)- Leadership and coaching Logistics (3PL)- Planning stock levels of finished parts and materials - Purchase of assembly and instructions of assembly of finished parts at 3rd party facilities.- Instruction, inspection for 3PL work orders (assembly and packing)- Sourcing and Purchase of OEM materials- Account management - Potential order process, contacting business partners and sales team to discuss and plan expected demand.- Consolidation and method of transport for inbound from vendors (R.o.C., U.S.A.)- Consolidation and method of transport for inbound and outbound between the global warehouses (Rotterdam, Hong Kong and U.S.A.)- Transport quotes to customer service, sales team, business partners- Purchase and Sourcing packing materials of 3PL- Making the impossible possible with reference to customer service- IT improvements- Setting up and monitoring processes for Logistics and Customer Service (Orders, Returns, Test orders, Potential orders)- Pricing of products, setting calculation tools, pricelists- Intrastat reporting to CBS- Product training and WMS training to customer service and new employees

Trading company in waste paper with export of waste paper throughout Europe to Asia.Responsibilities:• Purchase and Sales • Negotiations and contact person for payment terms CAD and Letter of Credit • Negotiations and booking of containers and shipments with forwarders and shipping companies• Negotiations and planning of transport of containers• Negotiations and planning inspection of purchased materials (SGS) • IT, systeembeheer, soft- en hardware• Setting up and extension of logistics network• Leadership and coaching to 4 employees in European office.• Claim settlements with buyer and supplier

Medisize is supplier of a wide range of products for: Anesthesia, Critical Care, Neonatology, Emergency and Homecare. Responsibilities: • Setting up and extension of export department in association with Export Manager.• Sales orders, administration and delivery.• Production planning.• Customer Service (3 employees)• Setting up and extension of logistics

Trading Company in textiles with production in Asia and sales in Europe.Responsibilities: • Sales order entry• Complete an re-negotiate orders with customers where sales failed to do this on accessories• Delivery of samples for photo shoots (catalog).• Delivery of orders.

Radio, Telex and Telegraphy (Certificate)