Marcel Pinheiro Email & Phone Number

Remote

Windsor, Ontario, Canada

Assisted students with coursework during office hours, as well as aid with marking assignments and tests

Ottawa, Canada Area

- Software tester on the ESM scrum team working on automation testing using mochajs within the core product, affecting hundreds of customers- Improved automation testing to cover a wider range, resulting in drastically less need for manual testing- Worked with senior tester to deliver automation regression testing for the Nokia family of platforms

Windsor, Ontario

• Developed companywide intranet webpage using PHP/JavaScript, HTML and CSS
• Site created was used across multiple sites in different locations, resulting in positive feedback
• Managed service desk tickets and customer service interactions
• Joined senior IT analysts in meetings, and helped assist with various problems

Strathroy, ON

Managed various tasks such as answering help desk calls, resetting passwords and managing groups on active directory, and troubleshooting problems all in a team based environment.

Strathroy, Ontario Canada

Unpaid high school internship at Strathroy Middlesex general hospital (a part of Middlesex Hospital Alliance). Did various jobs such as installing new desktops/laptops, selling decommissioned electronics, formatting hard drives, etc.