Marcel Van Wonderen Email & Phone Number

Alkmaar, Noord-Holland, Nederland

Global

Assignment: Developing and Implementing a Remote & Hybrid Contingent Labor Delivery Model- Spearheaded the development and implementation of IBM’s Remote & Hybrid Contingent Labor Delivery Model, optimizing global workforce management and addressing skills gaps.- Delivered significant competitive advantages by sourcing and managing offshore resources, resulting in global cost savings and improved market positioning.

Global

- Partnered with IBM clients to design and implement future-focused procurement strategies, enhancing user experience, strengthening compliance and governance, and mitigating supply chain risks.- Led the development of procurement transformation programs, defining strategic visions and implementing technology improvements that drove innovation and delivered measurable business value.- Developed and executed a comprehensive risk management strategy, leveraging AI and cognitive technologies to identify, assess, and mitigate third-party risks, including the creation of IBM Risk Insights for proactive supply chain risk management.

Ensuring Excellence in IBM's Services Solutions:In my role, I assessed and provided recommendations to enhance the viability, risk management, project management, profitability, and customer satisfaction of IBM's services solution design and project delivery. I held overall performance responsibility for managing scope, cost, schedule, and contractual obligations. Additionally, I led and managed a team of 12 delivery excellence and risk managers, ensuring the highest standards of performance and success in our projects.

Amsterdam Area, Netherlands

- Developed and implemented the annual Skills Gap Assessment (SGA) for IBM GBS Europe, aligning learning services with business strategy and regional needs.- Led the Smarter Selling Program, enhancing digital transformation-driven market opportunities across the UK & Ireland.

- Led the strategic resource and skill management process for IBM GBS Benelux, ensuring alignment with business objectives and optimizing workforce utilization.- Exceeded utilization targets by implementing effective resource planning, increasing team productivity, and reducing bench time.- Played a pivotal role in talent development, identifying skill gaps and implementing training programs to ensure a skilled and adaptable workforce.

Emea

Pioneering a New Role to Drive Procurement ExcellenceIn a newly created role, I was tasked with developing, implementing, and executing a comprehensive procurement stakeholder management strategy. This role, which I established, continues to be integral to our operations today. Key responsibilities included:Relationship Management:- Acted as the primary interface into procurement, serving as the single point of contact for Key Global Business Executives.- Understood client needs, challenges, and objectives to provide tailored sourcing solutions.- Offering insights and recommendations to enhance client success.- Facilitated support for third-party activities across category verticals such as HW, SW, and Services.- Aligned procurement strategies with the business unit's go-to-market strategy and offerings.Business Growth:- Partnered with internal clients in their business development initiatives, and driving revenue growth.- Leveraged industry knowledge and procurement market intelligence to stay ahead of market trends and competitor activities.- Provided valuable data to internal clients, enabling strategic third-party choices.Strategic Consulting:- Offered guidance on complex business challenges in the third-party partner arena.- Led and contributed to high-impact delivery projects.- Collaborated with cross-functional teams to develop and implement strategic sourcing solutions that drive revenue growth and improve profitability.Achievements:- Successfully established a role that remains crucial to our procurement strategy.- Fostered strong relationships with key executives and internal clients, enhancing the strategic impact of procurement.- Drove significant business growth through strategic partnerships and innovative sourcing solutions.- Developed a robust framework for strategic consulting and thought leadership, positioning procurement as a key driver of business success.

Global

Leading Lean (6 Sigma) Projects for IBMI was responsible for developing, building, and executing Lean (6 Sigma) projects for IBM’s Supply Chain Management and Business Transformation Outsourcing business. This role involved leveraging Lean methodologies to optimize processes, improve efficiency, and drive significant business transformation within IBM's supply chain operations.

Leading Procurement Outsourcing and Transformation in EuropeI was responsible for the overall delivery of procurement outsourcing and transformation projects across Europe. This role involved providing account leadership to service delivery teams, developing program, project, product, and business strategies, and implementing solutions to meet contract deliverables. I developed client transformation programs that leveraged optimal delivery models and included cross-client synergies. Additionally, I had line management responsibility for senior procurement managers and delivery project executives in Europe.

Driving Cost Management for IBM ProcurementI was responsible for developing, improving, implementing, and executing IBM’s procurement cost management process. This included creating annual procurement plans designed to help IBM achieve its corporate cost savings objectives. I developed roadmaps to optimize results and identified the necessary resources and capabilities to execute the strategy effectively.

Amsterdam Area, Netherlands

Establishing a New Procurement Role for Strategic OutsourcingI set up a new procurement role to support strategic outsourcing deals, providing IBM Global Services with unique procurement expertise for new customer proposals and alliances. This role involved delivering business project management and due diligence services to drive cost reduction and process improvement on existing outsourcing contracts within IBM Europe.

Stockholm, Sweden

Alliance Manager: Strengthening Strategic PartnershipsIn my role as Alliance Manager, I developed and enhanced the relationship between strategic alliance partner Ariba and IBM across all regions in EMEA. I was responsible for the overall EMEA sales target and managed the sales opportunity pipeline. I also oversaw regional alliance resources and engaged in pre-sales activities related to spend management. Additionally, I worked closely with IBM's SCM/Procurement consultancy practice across Europe to ensure seamless collaboration and alignment with business objectives.

Stockholm, Sweden

Solution Specialist for Supply Chain ManagementAs a Solution Specialist for Supply Chain Management, I focused specifically on spend management. I worked with companies within the industrial sector in the Nordics, leading the prospecting and establishment of a solutions pipeline. I took leadership of key solutions sales opportunities and managed relationships with key business partners such as i2, Ariba, and SAP.

Advise the procurement organization and internal clients organization on their procurement and supply chain management approach by analysing both the steel production process as well as the market- and technological developments; Supplier selection, contract negotiation and contract management; vendor rating etc. Responsible for innovative contract approaches on Refractory materials and Forged Rolls.