Marcel Williams Email and Phone Number

Prepared areas for daily operations including taking food temperatures and assessing inventory of fresh ingredients for preparation.Communicated order customizations and allergy concerns, ensuring our guests' safety and satisfaction.Facilitated healthy and safe work environments to incoming team member cooks as a certified on the job trainer.

Provided leadership and teaching strategies by focusing on client needs, areas for improvement and individual potential to maintain customer interests.Managed front desk operations, overseeing customer service, sales, marketing, and business development goals.Resolved all customer complaints in a professional manner while prioritizing customer service.Provided detailed daily reports on client progress and business operations.Supervised staff members with emphasis on security and safety policies.Served as Acting General Manager Kong's Taekwondo Learning Center.