Marcela Auder Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brasil

As part of the IT team, the focus of my work is to identify internal clients' demands and address them promptly, whether through internally developed solutions or third-party resources. Ensuring timely delivery of these demands is crucial, orchestrating all involved areas.

São Paulo, São Paulo, Brasil

Vivo is a worldwide major telecom player and involves over 300 products in its portfolio. To manage a team in a flexible yet organized manner, the application of agile methods is essential. The biggest challenge of the role is to comprehensively understand the portfolio that spans across telecommunications products, technology, security, IoT, hardware.

São Paulo, São Paulo, Brasil

Otter / Hubster / CloudKitchensMy last role in the restaurant software industry couldn't have been more challenging. Hubster at the time was in Stealth Mode and all efforts were focused on increasing the customer base, while simultaneously improving the system and integrating with key players like iFood, Rappi, and 99 for Delivery services.In addition to.

São Paulo, São Paulo, Brasil

Responsible for restructuring the Outbound Inside Sales team, including processes, pitches, and development for both frontline team members and coordinator leaders, among others. I oversaw 378 sales representatives through 33 Supervisors and 3 Coordinators from a third-party company who reported directly to me.I participated in defining goals and product.

São Paulo, São Paulo, Brasil

Responsible for restructuring the Outbound Inside Sales team, including processes, pitches, and development for both frontline team members and coordinator leaders, among others. I oversaw 378 sales representatives through 33 Supervisors and 3 Coordinators from a third-party company who reported directly to me.I participated in defining goals and product.

São Paulo, São Paulo

Foodtech Startup - StoneCo partnerTraining and monitoring a team with high turnover was a significant challenge, as the company's premise at that time required all new employees to have direct customer contact, starting with Outbound sales.The entire strategy revolved around daily analysis of lead cadence > calls > appointments > closures. This practice.

Consultant for Outbound / Commercial ProcessesI was responsible for structuring an Outbound team at one of the StartUps invested in by the company, Linked. To kickstart the project, I implemented an initial CRM system and expanded my knowledge to include BI aspects.I explored various methods to measure project progress, developing dashboards and presenting.

São Paulo E Região, Brasil

Nama was instrumental in transforming my career. I joined Nama initially to qualify Inbound leads and prospect SMBs and Enterprises. In a short period, I advanced to leading the development of commercial proposals, negotiating, and closing deals with a major client.I showcased my consultative and inquisitive nature to understand client needs thoroughly and.

Butantã

Clients: Samsung | Akzo Nobel | Unilever | Mitsubishi TransportSenior Account Executive (2016 - 2018) – Exclusive SamsungJunior Account Executive (2014 - 2015)Assistant Account Executive (2012 – 2013)*I returned to Twinz twice. I had two exchanges and other companies in between.Tasks included:- Understanding client problems/requests, drafting briefs with.

São Paulo Area, Brazil

My time at Nubank was an extremely valuable period that provided me with a wealth of knowledge in handling end customers. Over three months, I learned daily lessons on how to go above and beyond to assist those who use our services and how to deliver the best experience for them. I had daily contact via chat, phone, and email, dealing with a wide range of.

Faculdade De Comunicação E Marketing - Publicidade E Propaganda, Publicidade E Propaganda

Activities and Societies: . Avançados: Power Point, Internet, Word. Intermediários: Windows, Photoshop, editores de vídeos (básicos)..

Business English, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Inglês, Listening, Writing, Reading, Speaking And Business English, 780 At Toeic Exam

Grammar & Conversation no período da manhã; Business English no período da tarde.

Education record