ON-SITE / ON-LINE SERVICES • In-Company Language Training in English and other languages. • Spanish training for foreigners. • Document translation.. • Consecutive and Simultaneous Interpretation. • Human resources assistance. Language Proficiency Assessment in the selection process. • Expatriate relocation. • Social and Corporate events. TRAINING PROGRAMS • The impact of Customer experience in your business. • Dealing with the irate customer. • Public Speaking in the Business World • The theory of Label planting/Customer Service. Planting the right positive words in client's minds. • Air cargo handling procedures. • Cargo Import and Export Operations. • Human Resources Management in the hospitality industry. • The key role of Hotel Sales Reps. • Effective job interview. • Presenting your business plan effectively. • Planning and Negotiating.OUR CLIENTSHILTON PILAR GOLF HOTEL, AEROPUERTOS ARGENTINA 2000, TCA TERMINAL DE CARGAS ARGENTINA EN AEROPUERTOS INTERNACIONAL EZEIZA Y AEROPARQUE, MEETING POINT EZEIZA , FBO TERMINAL VIP EZE, AIR FRANCE, KLM, LUFTHANSA CARGO, INTERBAIRES DUTY FREE EZEIZA Y AEROPARQUE, MENHIR CONSTRUCCIONES, LAKAUT SA, CRITERIO INFORMÁTICO SRL, BRIGHT STAR GROUP, CEITECH, LA PRAIRIE SWITZERLAND, AVANZIT, HOUSE TO HOUSE INTERNATIONAL FREIGHT FORWARDER, SONDA ARGENTINA SA, ESTUDIO DASSO CONSULTORES JURÍDICOS, SONDA ARGENTINA SA, ACH CAMARA COMPENSADORA BANCARIA, AMROP INTERNATIONAL ARGENTINA AND PRIVATE COURSES AT CNN RADIO ARGENTINA, CNN TV IN SPANISH, MINISTRY OF TRANSPORTATION AND PUMA ARGENTINA.,HILTON PILAR GOLF HOTELSOME SPECIFIC TRAINING PROGRAMS • Public Speaking for Hospitality Managers.• Label Planting in Customer Experience.• Reinventing the job interview at Human resources.• Dealing with Hotel Corporate clients in the Sales Department.• Food and Beverages.• Soft skills vs. Hard skills at Front Office.• Dealing with the irate customer.

Corporate services aimed at facilitating Business Communication through Language Training, Global Assistance in the Organizational development and Tourism and Cultural activities.FACTOR PSICOSOCIALGlobal assistance in the organizational development1) Organizational analysis and working group formation2) A coach approach for effective conflict resolution.3) Corporate global training schemes.Some of our training programs• Conciliatory approach in communication.• Effective Group Dynamics.• Interpersonal abilities and Leadership.• Emotional intelligence and Leaderhip.WHATSUP BATourism experiences and cultural activitiesTailor made non-traditional tourism activities aimed at providing an enriching social, cultural and linguistic experience offering our clients the possibility of sharing Argentine customs, interacting with locals and enjoying argentine art.

TCA ARGENTINE CARGO TERMINAL, Ezeiza and Aeroparque Airports. FBO VIP CLUB, Ezeiza Airport.MEETING POINT, Ezeiza Airport.

Responsabilities• Social and Business English In-company training programs.• English for Specific purposes (Effective Presentations, Strategic Communication, Negotiating, Customer Experience)• French In-company training programs.• Translation of legal and corporate documentationn.• Touring the Airport facilities and description of Cargo Storage Standard Operating procedures.

ResponsIbilities• Social and Business English In-company training programs.• English for Specific purposes (Effective Presentations, Strategic Communication, Negotiating, Customer Experience)• French In-company training programs.• Translation of legal and corporate documentation.• Touring the Airport facilities/ description of Cargo Storage Standard Operating procedures (SOP).

Responsibilities• Administration of English Placement Testing in the Candidate Selection Process at Ezeiza International Terminal.• Spanish-English Consecutive Interpretation in Product presentation at La Prairie, Duty Free Shop at Ezeiza Airport • English Social and Business In-Company training programs.• English for specific purposes (Effective Presentations, Strategic Communication, Negotiations and Customer Experience) • Translation of legal and corporate documentation.English Social and Business In-Company training programs. • Touring the Airport facilities/Description of Standard Operating procedures (SOP).

ICANA, the North American Cultural Institute, undoubtedly the Language Center par excellence for the promotion of the English language and North American culture n Argentina, has been in existence for 92 years and continues following the mission for which it was setup: promoting not only the cultural exchange between Argentina and the United States but also both countries peoples' values.Responsibilities• Social and Business English in-company training programs.• Administration of new students Placement Testing.• Group Coordination.

Ernst & Young or simply EY, is one of the largest multinational professional services firms in the world. Along with Deloitte, KPMG and PricewaterhouseCoopers, it is considered one of the Big Four accounting firms. It primarily provides assurance (which includes financial audit), tax, consulting and advisory services to its clients.Responsibilities• Translation of accounting documentation.• Assistance to Accountants in the development of commercial relationships with international clients.• Effective Communication with all the company' s international clients.• English-Spanish Consecutive Interpretaton in Corporate meetings with International clients.