Business Operations Professional in the Information Technology industry. Over 10 years of experience at IBM and Kyndryl, successfully performing internal and customer-facing roles specially in the areas of Hardware/Software Asset Management, Business Controls/Risk Management, and Information Technology Training. Effectively supports and improves business processes and systems to achieve operational and project goals while remaining compliant with corporate business controls and contractual obligations. Agile, data-driven, and analytical individual with solid planning, project management and organizational skills, continuously looking to deliver value and be essential to our customers. Frequently recognized by her leaders and clients for exceeding expectations or for collaborating with team members to execute at their full potential.