Industrial Engineer, High Management Specialist, with experience in operations and project management across various sectors, specializing in data analysis, process optimization, cost reduction, operational excellence, continuous improvement, and customer satisfaction.Possessing skills to lead teams, make strategic decisions, and develop efficient action plans to achieve set objectives and goals.
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Operations LeaderKeralty Nov 2023 - Sep 2024Bogotá, Distrito Capital, ColombiaLead the operational processes of the optical business, maximizing resource productivity, ensuring SLA compliance and the efficiency and quality of the collection, logistics and inventory processes. -
Master Operations AnalystEfecty Feb 2022 - Sep 2023* Perform transversal monitoring the operation of the different products of the company, in order to generate action plans that seek the effectiveness and optimization of the process.* Ensure in conjunction with the Technology team that the developments and improvements associated with the operation are functionally aligned to the characteristics of the products. -
Senior Operations AnalystEfecty Sep 2018 - Feb 2022Bogotá, Bogotá D.C., Colombia* Lead to giro empresarial innovation and automation project, ensuring that the funtionals requirements are in accordance with the product features and the operation.* Perform control and follow-up of the compliance of indicators of the Regional Offices focused on the Internal Customer Service.
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Operations CoordinatorLogyca Aug 2017 - Aug 2018Lead to the support platform operation and customer service, ensuring to the performance indicators and the service level agreement, controlling the unit's expenditure and ensuring customer satisfaction. -
Field CoordinatorTrasegar Servicios Sas Dec 2016 - Jul 2017Lead to the field operation of the measurement of products out of stock, controlling the unit's expenditure and ensuring the execution of the process with the established methodology.
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Process AnalystCentro De Servicios Crediticios Csc Jan 2016 - Dec 2016Support of the different areas of the company in the implementation and maintenance of the quality management system, with BPMN methodology, training employees on issues related to the system.
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Quality AssistantBigen Colombia S.A. Sep 2014 - Aug 2015Lead the activities related to the quality process, complying with the good manufacturing practice (GMP) and the quality standards defined by the company.
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Business PracticeBigen Colombia S.A. Mar 2014 - Sep 2014Documenting, implementing and communicating the information related to the quality management system.
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Human Resources Leader QualityStage Btl S.A. Apr 2013 - Jan 2014• Coordinate the selection, hiring and training process.• Support in the implementation to the ISO 9001:2008 in the company. -
Quality LeaderAsesorías Industriales Aug 2012 - Apr 2013Support in the implementation to the ISO 9001:2008 in the company Stage BTL S.A.
Marcela Sierra Rodríguez Skills
Marcela Sierra Rodríguez Education Details
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Especialización En Alta Gerencia -
Diplomado En Análisis Y Moldeamiento De Datos Power Bi -
Seminario Lean Thinking
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Ingenieria Industrial
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Escuela Colombiana De Carreras IndustrialesSeminario De Productividad En Procesos Industriales -
Escuela Colombiana De Carreras IndustrialesTecnologia En Gestión De Procesos Industriales
Frequently Asked Questions about Marcela Sierra Rodríguez
What is Marcela Sierra Rodríguez's role at the current company?
Marcela Sierra Rodríguez's current role is Industrial Engineer | High Management Specialist | Operations | Projects | Process.
What schools did Marcela Sierra Rodríguez attend?
Marcela Sierra Rodríguez attended Universidad Militar Nueva Granada, Universidad Ecci, Universidad Ecci, Universidad Ecci, Escuela Colombiana De Carreras Industriales, Escuela Colombiana De Carreras Industriales.
What skills is Marcela Sierra Rodríguez known for?
Marcela Sierra Rodríguez has skills like Microsoft Office, Microsoft Excel, Trabajo En Equipo, Mejora De Procesos, Liderazgo, Control De Procesos.
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Ana Marcela Sierra Rodriguez
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