Marcela Vieira Email & Phone Number

São Paulo

Technical Support: Provide technical support to software users, solving questions and problems with use.Technical visits: Conduct technical visits to customers to present the software's capabilities and explore potential applications.Demos and POCs: Run demonstrations and proofs of concept (POCs) for simulation solutions, illustrating their effectiveness and applicability in manufacturing.Training: Conduct webinars and training sessions for new users of the software.Software Proficiency: Expertise in simulation software for various manufacturing processes, including welding, mechanical forming, cutting, and heat treatments.Achievements:Increased customer satisfaction: 100% license renewal rate, resulting in customer recognition and satisfaction with technical support.Reduced time-to-resolution: 72% reduction in mean time-to-resolution.Implementation of new solutions: Implementation of 5 new simulation solutions for customers.

Indaiatuba, São Paulo, Brazil

Production Leadership: Lead the manufacturing process of the motor grader line, with a focus on welding operations.Continuous improvement: Provide functional support to the continuous improvement program, driving the efficiency and quality of the welding line.Process optimization: Lead improvements in manual and robotic welding processes, optimizing workflows and ensuring product quality.Root Cause Analysis: Conduct in-depth root cause analysis studies to troubleshoot welding issues such as cracks, porosity, and bites.Shop floor support: Support manufacturing, production, and quality staff to streamline operations and solve challenges.Fault Investigation: Investigate faults in the field through analysis of destructive and non-destructive materials, processes, and testing.Achievements:Increased productivity: 200% increase in the productivity of the motor graders' welding line.Cost savings: 53% reduction in welding line production costs.Quality improvement: 78% reduction in welding line defect rates.

Mauá, São Paulo, Brazil

Supervision of welding processes: Supervise and monitor various welding processes (FCAW, SAW and GTAW), ensuring the quality of the products.Non-destructive testing: Assist in conducting non-destructive testing to ensure the quality of welds.Reporting: Preparing reports of non-conformities to contribute to the improvement of welding processes.Support to the purchasing department: Provide technical expertise to the purchasing department.Registration of materials: Register raw materials, consumables and materials in process.

Postgraduate Degree, International Welding Engineer (Iwe)

Engenharia internacional de soldagem pelo IIW (International Institute of Welding)

International Welding Engineer, Welding Engineering Technology/Technician

Bachelor In Materials Science And Engineering, Materials Science And Engineering