Marcel Hulleman Email & Phone Number

Local And Remote

- Implementation of the target architecture CRM/BSS/OSS consisting of SalesForce, Maplewave, Amdocs C1CV, Mulesoft (TMF API's) for Customer Domain to ensure a digital, seamless, paperless Customer Journey- Migration/Cut-over of 20 BSS platforms in 14 countries (Anguilla, St Kitts & Nevis, BVI, Turks & Caicos, Montserrat, Domenica, Grenada, St Lucia, St Vincent, Cayman Islands, Jamaica, Barbados and Bahamas) for fixed services (Internet, Voice and TV) and Mobile services (Prepaid and Postpaid) to one single platform based on the target architecture

Willemstad, Curacao

Curacao- Managing overall UTS IT Roadmap and projects.- Platform transformation to include Broadband, Voice and TV services via HFC on the BSS Platform (Amdocs) with integration of MuleSoft ESB and Sigma for provisioning of Huawei IMS, Cubiware and Conax; and enable IPTV over Fiber and Copper.- Program management phasing out copper by HFC new build and migrating customers (40k) from copper to HFC- Program management BSS Cerillion to Amdocs migration / cut-over including several OSS integrationsTrinidad- Implementation ARIA POS (Mobile/Desktop) of Maplewave.Panama- Decommissioning of BizTalk by MuleSoft ESB replacement.

Remote

Beacon Fields (start-up) serves companies in the Agriculture, Fruit, Flower, Horticulture, Arboriculture and Floriculture Industry with remote intelligence solutions supporting those companies by monitoring their daily processes and facilitating decision-making processes based on real-time data obtained directly from the source at any remote location.Management of Agile partners on development, integration and deployment on the front-end (Mobile App and Web UI) and back-end of the E2E IoT platform for agricultural sensors and defining the roadmap for the long-term goals.- Drafting and implementing company processes, platform architecture, mock-ups for Mobile App and WebUI resulting in an in-time delivery.

London, United Kingdom

Cyient (communications BU) offers services like network planning and design, GIS, physical and logical inventory solutions, business operations management, telecom infrastructure life-cycle management, system design, application management and sustenance, amongst others.P&L responsible for annual USD 20M+ delivery projects (plan and design Telecom infrastructure FTTx, …) in the EMEA region with an onside team of 150 resources and offshore (India) 450 resources for the Communications BU of Cyient as member of the leadership team, including management of sub-contractors.- Analysed and improved the metrics on (Billed) Utilization, Work in Progress (WIP), Accounts Receivables and financials to become the best GEO of Cyient.- Program Management onside to offshore transformation for the BT/OpenReach account.- Cost reductions of >40% on the budget and initiations of new sales / introductions- Quality of delivery improvement for Virgin Media from 25% to 100%

Spain

Managed, mentored and coached a multi-location/multi-country team with 5 direct reports and 80 engineers and system integration test team in China, Indonesia and Spain to develop, support and scale Elephant Talk’s Managed Services Mobile Platform (SAAS).- Key role to implement development processes into an agile development environment;- Working closely with architecture-, product- and operations teams to ensure the platform was evolving to meet business needs and kept pace with technology trends;- Definition of roadmap and release planning to meet customer target dates for services, features, API’s and platform evolution;- Development MVNE Cloud platform USA to connect with Verizon.

Spain

Overall accountable for the security aspects of the company including development, implementation and management of the Security Policies, Standards, Procedures, Data Privacy and Data Protection to comply with SOX auditing.- Successful consulting for local law enforcement (police and secret services) by assisting on criminal investigations and analysis;- Without significant deficiencies passed the SOX IT-audit by managing internal controls, audit evidence and improvement plans.

Spain

Leadership and P&L responsibility of a team with 4 direct reports and 70 employees in Spain, China and Mexico for the Managed Services Mobile Platforms in Spain (Vodafone), Saudi Arabia (Zain), Netherlands (T-Mobile) and Mexico (Iusacell) within agreed KPI’s with:- 1st line Support (Network Operating Centre – NOC, Service Desk, Incident Management and Customer Service) and - 2nd line Support (Network-, Application Support, Billing and Database Administrators).- Implementation operations excellence and continuous improvement by ITIL v3 Service Operations (best practice) with Event-, (major) Incident-, Problem-, Change Management Processes;- Chairman of the Change Approval Board and presales support on RFI, RFP and RFQ;

Spain / Mexico

Management of the implementation program for a geo-redundant Mobile Virtual Network Enabler (MVNE) platform for Iusacell Mexico based on CORE (HLR, SMS-C, GGSN, …) and in-house developed CRM/BSS/OSS with the strategic target to replace and outsource the entire legacy platform with a budget of 25M+ (CAPEX and OPEX) and a multidisciplinary team of 150 resources and external suppliers.- Successful migration, transformation and cutover of 1.8M active customers (SIMs)- Managed project work streams with various project phases from Scope of Work (SoW), business analysis, planning, development, deployment, test (UAT, FUT) and closure, including commercial change management;- Facilitated steering committee with C-suite executives, Project Scrum sessions and regular updates / reporting to stakeholders;

Spain

Technology team of 3 direct reports and 40 employees;Interim management responsibility for the Technology department with 3rd line support, Network Engineering, Vendor Management and IT;

Spain

Leadership on a team of 4 direct reports and 60 Engineers and Architects in China on software development for User Interface (UI), API and Core development for CRM, BSS and OSS platform;- Improved organization and performance to enhance mobile platform features and services increasing time to market for customers.

Spain

- Team built up from 15 employees to 4 direct reports and 50 employees;- Evolution of the Operations organization including implementation of monitoring- and alarming tools, processes and procedures based on the target operating model;- Managing and coaching team of 6 project managers on multiple MVNE/MVNO project implementation, transformation and migration;

Spain

Budget of USD 15M+ (CAPEX & OPEX) with a multi-functional team of 80 resources;Overall Program Management of a geo-redundant MVNE platform for Vodafone Spain including overnight migration / cut-over of existing MVNO’s (Lebara 800k, HITS 60k, Eroski 60k and BT 15k) and deployment of Orbitel, NeoSky and LOWI (2nd brand of Vodafone);

Bachelor'S Degree, Business Management For Engineers

Bachelor'S Degree, Electrical And Electronics Engineering