Exception Analyst
Naperville, Illinois, United States
- Worked with leads to create monitoring processes for the high usage accounts
- Analyze the root cause of problems for all accounts and took corrective action when appropriate
- Worked with team members to build and maintain a drive by network read system
- Analyze the drive by account selection process for accuracy improvement opportunities
- Developed Dashboard trending colors automation
- Maintain dashboard formatting, including trending colors, for the daily stand up… Show more