Marcelino Barajas Jr Email and Phone Number
Marcelino Barajas Jr work email
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Marcelino Barajas Jr personal email
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People recognize me for my proven expertise in cost reduction, profit generation, and change management. I have a stellar record of managing successful initiatives associated with operations, while delivering quality leadership as well as conducting strategic business planning. I am adept at devising and executing innovative operating strategies aimed at increasing productivity, profitability, and operational efficiency. I am experienced in mentoring and leading teams to go above and beyond in the delivery of exceptional service. I am a collaborative communicator, focused on building relationships and synergy across business lines to drive positive change.Following are some of my key career highlights: • Achieved 104% and 137% of profit target from 2011 to 2013, while managing accounts receivable portfolio of 1,123 consumer loans and 484 real estate accounts.• Elevated gross profit to 5.4 Million in 2018 and 2.99 Million in net profit that outpaced colleagues by 40% and highest out of 20 areas in the company.• Increased customer payment agreements through diligent collections practices and utilization of exceptional negotiation skills resulted in securing over $2.4 Million in company charge-offs in 2011.• Surpassed cross-sales targets by 500% for checking accounts, 45% higher in credit card sales, and 24% higher in auto secured loans in 2008.Furthermore, I offer essential intangibles such as an engaging and collaborative management style and clear foresight to navigate around potential operational risks. I look forward to expanding on my career history, professional development, and personal character so we can pursue this partnership in greater depth. Please feel free to contact me at marcelino.barajas@gmail.com.
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Mortgage Servicing ManagerSwe Homes, LpHouston, Tx, Us -
Deputy Director Of Call CenterEquus Workforce Solutions Jul 2023 - PresentLead a strategic planning and execution of all Contact Center Operations. Tactical emphasis on customer experience, quality management, workforce planning, recruiting, coaching, and training. Executing the vision for the operation ensuring the Contact Center meets customers and organization needs. Financial Aid Support Center takes calls using Ringcentral call center features. Work Force Management system is used to forecast with historical data to ensure proper coverage. -
District ManagerSun Loan Company Nov 2021 - Jun 2023Houston, Texas, United States* Cultivated positive rapport with associates and team leadership by establishing new business strategies which produced ledger growth of 130% and great teamwork* Implemented process improvement in New Loan strategy which increased production of New Loans by 279%* Developed a daily solicitation strategy for Former Borrower which increased production of Former Borrowers by 212%* Mentored team members by demonstrating best practices for sales and customer service which increased renewals by 165% -
Loan Officer AssistantBaker Mortgage Aug 2021 - Nov 2021*Branch closed 4.88 Million in purchase and refinance loans in October 2021 while being able to comply with regulatory requirements, maintain system reliability testing*Continuously kept customers informed on their application status helping branch close 5 Million loans in September 2022*Branch closed 4.8 Million in purchase and refinance loans in August 2021 working with mortgage software -
Director Of OperationsBarri Financial Group Jun 2013 - Aug 2021Houston, TexasHere in this organization, I am administering sales and operational related activities of 71 branches in Houston area with a keen emphasis on optimizing profitability and ensuring continuous business development. Successfully spearheading six Area Managers through constant verbal communication, while providing strategic direction and servant leadership to a team of 145. One of my key responsibility is to identify renewal process risks and launch new renewal standardization process for company by performing internal compliance audits on all consumer lending products. I train and coach six Senior Sales Associates into Branch Manager. Also, I am implementing best practices in maintaining great work ethic and efficient work flow, streamlining operations, and maximizing profit metrics.Some of my key responsibilities during this role are: • Improved organizational profitability by generating gross profit of 13.11 Million in 2020 and net profit of 5.51 Million.• Amplified profit margin by 58% in 2019 through utilization of strong analytical skills and demonstrated ability for driving business value.• Executed robust continuous improvement related strategy and achieved gross profit of 6.09 Million and net profit of 3.55 Million in 2019.• Maximized prior year net profit 200k in 2018 and 560k in 2019 by executing effective plans of high volume sales.• Generated additional revenue of 2.7 Million in 2017, highest out of 20 areas in the company by leveraging analytical skills of identifying latest trends.• Established the only Branch of the Month ranking in the company that boosted ledger growth to 23% in 2019, 24% in 2018, and 17% in 2017 -
Vice PresidentCiti Sep 2000 - Jun 2013Austin, Texas, United StatesManaged 4 Consumer Finance locations and all business operations in Elgin, Chicago IL, and Austin TX. Looked to motivate team by mentoring and having a hands on approach. Motivated and promoted a Branch Manager in the Elgin, Chicago, and Austin locations. Directed and coordinated the center accounts receivables for Austin with a portfolio of $10 million in cons umer personal loans and over $18 million in real estate receivables. Provided customer service to accounts from Waco TX to Mission TX. Reviewed sales targets along with performance reports to achieve targets. Achieved or exceeded annual sales and collections goals every year. Contact center achieved 104% and 137% of profit target from 2011 to 2013 while servicing account receivable portfolio of 1,123 consumer loans and 484 real estate accounts. Saved 2.4 million in company charge-offs in 2011 through diligent collection practices and negotiation which increased customer payment agreements. Realized reduction of over 100k in monthly charge-offs for collections department by consulting with customers and resolving the customers concerns. Consistently produced 50% higher than area average in lending product units and 15% higher for insurance products in 2008 by educating employees and customers on benefits the products provided. Accomplished 500% above area average in cross sales for checking accounts, 45% higher in credit card sales, and 24% higher in auto secured loans in 2008.
Marcelino Barajas Jr Skills
Marcelino Barajas Jr Education Details
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Accounting
Frequently Asked Questions about Marcelino Barajas Jr
What company does Marcelino Barajas Jr work for?
Marcelino Barajas Jr works for Swe Homes, Lp
What is Marcelino Barajas Jr's role at the current company?
Marcelino Barajas Jr's current role is Mortgage Servicing Manager.
What is Marcelino Barajas Jr's email address?
Marcelino Barajas Jr's email address is ma****@****aol.com
What schools did Marcelino Barajas Jr attend?
Marcelino Barajas Jr attended Robert Morris University - Illinois.
What skills is Marcelino Barajas Jr known for?
Marcelino Barajas Jr has skills like Credit, Loans, Mortgage Lending, Consumer Lending, Loan Origination, Cross Selling, Accounting, Insurance, Refinance, Customer Service, Credit Risk, Credit Analysis.
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Marcelino Barajas Jr
Temecula, Ca
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