Marcell Fraser Email & Phone Number
@1800gotjunk.com
3 phones found area 604 and 781
LinkedIn matched
Who is Marcell Fraser? Overview
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Marcell Fraser is listed as Sales Center Manager at 1-800-GOT-JUNK?, a with 1515 employees, based in Canada. AeroLeads shows a work email signal at 1800gotjunk.com, phone signal with area code 604, 781, and a matched LinkedIn profile for Marcell Fraser.
Marcell Fraser previously worked as Sales Center Team Lead at 1-800-Got-Junk? and QA/PM at Einstein Exchange. Marcell Fraser studied at North Delta Senior Secondary School.
Email format at 1-800-GOT-JUNK?
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AeroLeads found 1 current-domain work email signal for Marcell Fraser. Compare company email patterns before reaching out.
About Marcell Fraser
Customer driven individual who always wants to contribute in any capacity. I have spent a lot of time in leadership roles in contact centres and coaching and developing individuals has been my favourite aspect of this role.I am always open to new roles and experiences.Specialities include:Coaching, Metrics Analysis, Scheduling, Chairing Meetings, Customer Satisfaction Surveys, Escalations, Performance Development.
Listed skills include Call Centers, Quality Assurance, Business Process Improvement, Leadership, and 18 others.
Marcell Fraser's current company
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Marcell Fraser work experience
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Sales Center Team Lead
-Leading a Sales Team of 15 - 20 agents-Responsible for coaching, engagement and call assistance-Consistently meeting stretch targets for Sales goals-Top Sales Team March 2021-Provide guidance toward other Team Leads
Qa/Pm
-Responsible for oversight of quality-Providing leadership on product direction-Responsible for technical escalations for support team-Coordinator for weekly product update-Customer support where necessary-Research on CryptoCurrency trends and business practices
Technical Support Team Lead
-Lead a team of 10 - 15 technical support representatives-Responsible for timely escalation handling-Assisted in Quality Assurance plan deployment-Conducted monthly coaching meetings and 1 on 1 meetings-Delivered annual performance reviews-Delivered on the spot coaching-Responsible for coordinating time off for technical support agents
Qa Analyst
-Responsible for monitoring, tracking and ensuring timely action on Escalations-Manual QA Testing-Developing and maintaining test suites/cases-Responsible for ensuring quality on releases-Served as Scrum Master for Development Team
Bcc Workleader
Held different titles over the course of six years:Customer Care RepresentativeCall Center WorkleaderQuality AssuranceTrainerBusiness Customer Care WorkleaderCustomer Care Team LeadTesterFuture Leader
Customer Care Team Lead/Customer Care Trainer
Responsible for leading 25+ agents as well as delivering new hire call center training and refresher training/
Quality Assurance
Reported quality metrics to clientScored 40 + calls per dayLead calibration
Customer Service Representative
Provided outstanding service to multiple locations across the United States and Canada.Consistant top performer.
Colleagues at 1-800-GOT-JUNK?
Other employees you can reach at 1800gotjunk.com. View company contacts for 1515 employees →
Yvonne Jackson
Colleague at 1-800-Got-Junk?Maple Ridge, British Columbia, Canada
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Ali Tamaeme
Colleague at 1-800-Got-Junk?Saudi Arabia
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Test Last
Colleague at 1-800-Got-Junk?Ukraine
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Taylor Roach
Colleague at 1-800-Got-Junk?Waco, Texas, United States
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Cliff Brahm
Colleague at 1-800-Got-Junk?Mason, Ohio, United States
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Jeffrey Aumiller
Colleague at 1-800-Got-Junk?Abingdon, Maryland, United States
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Claudia Lima
Colleague at 1-800-Got-Junk?Santos, São Paulo, Brazil
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Vaughn Johnson
Colleague at 1-800-Got-Junk?Brooklyn, New York, United States
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Brandon Debruin
Colleague at 1-800-Got-Junk?Nashville Metropolitan Area, United States
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Ben Hoskins
Colleague at 1-800-Got-Junk?Vancouver, Washington, United States
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Marcell Fraser education
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North Delta Senior Secondary School
Frequently asked questions about Marcell Fraser
Quick answers generated from the profile data available on this page.
What company does Marcell Fraser work for?
Marcell Fraser works for 1-800-GOT-JUNK?.
What is Marcell Fraser's role at 1-800-GOT-JUNK??
Marcell Fraser is listed as Sales Center Manager at 1-800-GOT-JUNK?.
What is Marcell Fraser's email address?
AeroLeads has found 1 work email signal at @1800gotjunk.com for Marcell Fraser at 1-800-GOT-JUNK?.
What is Marcell Fraser's phone number?
AeroLeads has found 3 phone signal(s) with area code 604, 781 for Marcell Fraser at 1-800-GOT-JUNK?.
Where is Marcell Fraser based?
Marcell Fraser is based in Canada while working with 1-800-GOT-JUNK?.
What companies has Marcell Fraser worked for?
Marcell Fraser has worked for 1-800-Got-Junk?, Einstein Exchange, Avigilon, Payfirma, and Accenture.
Who are Marcell Fraser's colleagues at 1-800-GOT-JUNK??
Marcell Fraser's colleagues at 1-800-GOT-JUNK? include Yvonne Jackson, Ali Tamaeme, Test Last, Taylor Roach, and Cliff Brahm.
How can I contact Marcell Fraser?
You can use AeroLeads to view verified contact signals for Marcell Fraser at 1-800-GOT-JUNK?, including work email, phone, and LinkedIn data when available.
What schools did Marcell Fraser attend?
Marcell Fraser studied at North Delta Senior Secondary School.
What skills is Marcell Fraser known for?
Marcell Fraser is listed with skills including Call Centers, Quality Assurance, Business Process Improvement, Leadership, Customer Service, Process Improvement, Training, and Customer Experience.
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