Front Desk Office Assistant who answered a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Energetic Customer Service Representative with 25 years’ experience in high-level executive support roles. Organized and professional. Dedicated and focused customer service representative/office assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility. Fluent in Spanish and most Spanish dialects. Highlights Microsoft Office proficiency Meticulous attention to detail Results-oriented Self-directed Professional and mature Strong problem solver Resourceful Dedicated team player Strong interpersonal skills Proofreading Mail management, Self-starter ,High customer service standards, Call center management experience. Dedicated to process improvement conflict resolution proficiency Strong problem solving ability, troubleshooting skills and training manual contributor
Listed skills include Customer Service Training, Microsoft Office, Multi Tasking, Internal Communications, and 14 others.