Through out my career path I have always found a sense of adventure in learning new industries. From Community Resource Work such as Housing, Behavior Modification, and Medical Treatment Coordinating to Loan Processing from Open to Closing, Financial Counseling to even Building and Construction. As well as my personal interest of volunteering with my community, art, graphic design and passion of culture and religion; I have become not only a better addition to any teams face front, but has also provided me with the phenomenal skill set to relate to people of all walks of life and backgrounds enriching my work in different factions of both Housing and Medicaid case management. As well as hone in on my side work and hobby of marketing and advertising to various demographics and have assisted many local entrepreneurs in creating relatable content and ads to speak volumes universally. I believe that my true passion is making things better from small picture work processes to big picture enhancement to the unification and strength of my community. My greatest achievements have been the changes my work has made in others lives and enlightening other to grow and follow my lead in working together to create a better tomorrow.
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Housing SpecialistSacramento Housing And Redevelopment Agency Dec 2019 - Mar 2021Sacramento, California, United StatesParticipated in program briefings to explain housing search techniques and program requirements to families by appointment. Processed applications to determine program eligibility Ensured files were complete and up to date. Examined documents to ensure authenticity Assist clients with applying for tenancy with prospective landlords Effectively worked with participants who were recently homeless or have a high risk of housing instability from multi-cultural work environments. Maintained strong fluid relationships with property managers to expedite housing placement for participants. Served as a liaison and provided advocacy on behalf of clients with property managersWorked Housing relocation programs such as the Next Move program, Tele-Care and Mercy Housing among the CDSS in both their Family Unification Program and Independent Living Programs for Youth. Communicated through pathways including phone and email Microsoft teams, Drop Box, Google and Zoom. To all applicants and landlords and referring agencies to obtain outstanding documentation and executing program placement and fulfillment goals. -
Benefits CoordinatorHealth Net Oct 2019 - Dec 2019Rancho Cordova, California, United StatesAnswered and managed incoming calls Provided Providers with insurance verification Assisted beneficiaries with insurance coverage, submitting claims, obtaining authorizations, finding providers and explaining benefits based on plan enrollment. Confirmed insurance approvals and provider assignments were within network to avoid patients occurring unneeded medical expenses Discuss enrolled and available plans to beneficiaries ensure they understood both their EOC and Summary of Benefits as well as Prescription Coverage. Communicated with beneficiaries about any medical including treatment plans, cost of treatment, and appointment scheduling, as well as resources available to beneficiaries for medical expenses. Ensured beneficiaries’ Prior Authorizations, Referrals and Prescriptions were being processed appropriately Frequently switched between different account software to maintain accuracy on patient records related to beneficiaries' medical history and pending services. -
Course CoordinatorWorks Through Faith Jan 2016 - Feb 2019Roseville, California, United StatesScheduled phone and in-person sessions Conducted intake interviews for students to ensure that court requirements are met. Maintained training materials, and supplies Provided general administrative support to Facilitator Mapped out training plans; designed and develop training material. Maintained and updated database and training records. Designed and managed company website and virtual leads Scheduled venues for presentations and class meetings
Marcella Castillo Education Details
Frequently Asked Questions about Marcella Castillo
What is Marcella Castillo's role at the current company?
Marcella Castillo's current role is Creative Professional/ Community Service Worker.
What schools did Marcella Castillo attend?
Marcella Castillo attended American River College.
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